We performed a comparison between Commvault Cloud and Keepit based on real PeerSpot user reviews.
Find out what your peers are saying about Commvault, Veeam Software, AvePoint and others in SaaS Backup."We specialize in Commvault and IntelliSnap. Commvault covers all our customers' backup needs in one system, and they have complete control over their Snapshot backups. Snapshots are important to our customers because of the size of their data sets."
"What is most valuable to me are the search features, where you can search through large backup data sets and find what you're looking for. Our data sets are so big that we're over the petabyte mark. To find a specific file for a specific user out of 10,000 users is a challenge... If we can glean from them a general description of where it might be, the search feature comes in very handy to actually locate it and restore it for them."
"Among the best features are the BMR (Bare Metal Recovery), Live Sync, and IntelliSnap, which is used for snapshots of hypervisor storage. It's predefined so you only need to enable it and it works. I haven't seen anything like this in other backup tools like Veritas NetBackup or Dell EMC or TSM. We will use snapshotting for all our machines."
"Commvault's many features can be explored to get more value from more solutions."
"Its compression and deduplication allow us to store more backups and save storage space. The reporting is great; we are able to obtain critical business reports and infrastructure/usage information very easily."
"The convenience of backing up and restoring simultaneously is very valuable."
"The compression and deduplication are great for optimizing bandwidth and speed. I don't have to worry about it or think about it, and, because it's a SaaS solution, I don't have to worry about the storage size."
"With the use of the cloud, the solution is easy to learn."
"The most valuable feature of this solution is definitely its pricing point. Invoicing is simple. It is one price that includes both licensing and retention requirements, which is rare in today's market. That, I believe, is a significant differentiation for them."
"There is room for improvement in the data center application running on the cloud for the platform."
"For simpler environments, they have some templates for startups. Possibly for a smaller environment, they need to do more automatic configuration and selections of users who want to do backups. This is mainly for smaller environments. I would like them to have the same system fit for all environments: small and big environments. Currently, we have to do a lot of configuration of the layout, which takes time. This solution is appropriate for enterprise-level enterprise, but I would like it to be easier to use for SMB environments."
"The customer support is not good."
"We've faced problems backing up our virtual machines."
"It takes a lot of technical expertise to implement. Commvault could increase the training it provides to customers and partners."
"The initial setup was complicated."
"Commvault likes to be ahead of the game when it comes to merging with other platforms, but sometimes it's before they have the solution truly baked in. Office 365 is an example. I feel that my company might be a litmus test for their solution, because we have such a large environment. Some of the promised solutions that we received from Commvault were more like testing solutions. They weren't really validated, meaning they were possibilities. There have been a lot of hot fixes for the solution that we're using right now, more than we expected."
"The pricing of the solution can be improved and made cheaper."
"They definitely need to improve their reporting."
Commvault Cloud is ranked 1st in SaaS Backup with 104 reviews while Keepit is ranked 10th in SaaS Backup with 1 review. Commvault Cloud is rated 8.6, while Keepit is rated 9.0. The top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". On the other hand, the top reviewer of Keepit writes "Flexible, good data protection, responsive and knowledgeable technical support". Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and AWS Backup, whereas Keepit is most compared with Arcserve SaaS Backup, AvePoint Cloud Backup, Veeam Backup for Microsoft 365, Dropsuite Email Backup and Archiving and Veritas Alta SaaS Protection.
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