We performed a comparison between Commvault Cloud and OpenText Content Manager based on real PeerSpot user reviews.
Find out in this report how the two File Archiving solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The 1-Touch recovery feature is helpful for all customers."
"The solution provides us with a single platform to move, manage, and recover our data across on-premise locations. Some of the guys have been using it to move a virtual machine from VMware to the Microsoft solution, Hyper-V. They back it up and then they restore to the different virtual machine provider, and that works great."
"Commvault HyperScale X is also a good choice for regulations that require the backup system to be isolated from the rest of the infrastructure."
"Global deduplication and the indexing of the data object are the most valuable features. It saves costs on the product side by doing compression and deduplication. It will help you and make your life easy to reach the data that you need within the minimum downtime when it's required."
"We have multiple workloads, including SQL, Oracle, SAP HANA, especially Sybase, as well as file systems, VMs, and Exchange mailboxes. Commvault provides very good support for them."
"This solution gives me the full insight without having to use other products, metrics, or reporting tools."
"The VM backups and the recovery from cloud infrastructure are valuable."
"One valuable feature is unlimited backup. You can back up existing users and folders."
"It has a robust search but has often been difficult for people to learn."
"I did not face issues with the product's scalability...The solution's technical support is good."
"The product can be integrated with different solutions."
"An advantage is integration with your IP directory."
"We like how the solution allows us to have retention of records and workflows, as well as its fire plan."
"The tool's implementation has made life easier for customers. It is sold by SAP. The integration between SAP and the solution is good, making it easy to access the documents. It is widely recognized as a market leader in enterprise document management."
"They could work on the implementation of the features."
"Suppose I am restoring a particular file. If I want to restore the permissions only from that particular folder, that is not possible. I have to restore all the data for that particular folder. If there was an option to just restore the permissions, that would be better."
"This solution can be complex and difficult to administer because it supports all of the many platforms, so it would help if they could simplify it."
"Commvault Complete Data Protection meets market standards, but an area for improvement is its licensing model. It would be good if it could use the subscription-based model rather than the traditional licensing model."
"We had some small issues with the reporting, but that was just a matter of fine-tuning the kinds of messages we receive by email. It was a little overwhelming in the initial configuration. So we reviewed our configuration with our partner and customized the reports so that we only get the important reports. I haven't seen any big issues or things that the solution is missing."
"Not everyone has agents for everything and Commvault has agents for most products. It's the most complete."
"Getting my guys the right access has a learning curve. Sometimes, it is, "Oh, okay. I think I got it for you." Then, they say, "Oh, nope. I logged in but I can't see this." Then, it is, "Okay, hold on. Give me a second. Let me change that. Okay, it's this one." That learning curve has probably taken a little bit longer than some simpler things. So, Metallic has some granularity, and as a systems administrator, I appreciate that. At the same time, I also realize that I have to learn it."
"The local support could be improved."
"Support could be enhanced. The first line of support consists of individuals who lack experience with some key aspects. When you create a support ticket, the time to resolve the issue may be prolonged because the first person may not understand the system or the solution."
"OpenText Content Manager needs to improve its user interface. Its installation process is difficult and can be made easier."
"Due to very limited use in the industry, vendor and contract support are hard to find."
"The stability of the solution is an area of concern where improvements can be made."
"The ease of use should be addressed."
"The product could improve its scalability."
Commvault Cloud is ranked 2nd in File Archiving with 104 reviews while OpenText Content Manager is ranked 5th in File Archiving with 21 reviews. Commvault Cloud is rated 8.6, while OpenText Content Manager is rated 7.6. The top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". On the other hand, the top reviewer of OpenText Content Manager writes "A document management system that integrates well with SAP, Salesforce and Oracle ". Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and AWS Backup, whereas OpenText Content Manager is most compared with SharePoint, OpenText Extended ECM, OpenText Documentum, IBM FileNet and Microsoft Purview Records Management. See our Commvault Cloud vs. OpenText Content Manager report.
See our list of best File Archiving vendors.
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