We performed a comparison between Commvault Cloud and OpenText Data Protector based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"Commvault's many features can be explored to get more value from more solutions."
"Technical support is great."
"The data is well-protected. It doesn't age off until it's copied. That's a big feature right there. When you reach the end of your retention, it does not expire until the secondary copy is completed. That allows you to hold onto data that otherwise would have aged off by retention. I like that feature. It's hard to just delete or lose data using the Commvault platform."
"Commvault's Command Center is one of the best solutions out there. You can rely on Commvault solutions for the most complex and most demanding environments."
"The data protection itself is very good compared to other products."
"It runs all the tests and emails us the reports. We take daily, weekly, and monthly snapshots, and I integrate the storage snapshot scripts with the Commvault workflow. The Commvault workflow runs all the scripts and sends us the reports. It also features cloud-side reports and workflows. Commvault has many tools for backing up, restoring, and archiving things, but we use another service for our archives."
"The VM backups and the recovery from cloud infrastructure are valuable."
"We use Commvault Command Center for backups and restores and for the creation of new clients. We use it for other functionalities as well. In terms of VMware, I can go directly to the Command Center, enter VMware, and I can search it directly. Command Center is very useful and it can be used for more advanced techniques."
"The dashboards in Micro Focus Data Protector are very good. They are similar to the dashboards in Veeam Backup & Replication."
"It is very easy to use and the interaction with various systems is very handy."
"The tool's most valuable aspect is its ease of management. It was not complex. In terms of features, I can mention a couple of things. For example, if you need to restore a VM, you can do it with multiple streams in OpenText Data Protector, which is an advantage over Commvault, from what I've noticed, having worked with multiple tools. Another thing is the Oracle backups; configuring Oracle backups is much easier in OpenText Data Protector."
"The feature that was most valuable was that we could restore one mailbox and we could do different backups for different databases."
"The initial setup is very easy."
"The initial setup was relatively easy."
"The solution is easy to use."
"What we find most valuable in Micro Focus Data Protector is that it provides Japanese data protection, for example, it protects information such as the full Japanese name, address, etc."
"There is room for improvement in the Knowledge Base and error reporting. I would like to see best practices in the Knowledge Base, and have the ability to diagnose errors without contacting support."
"The product could be more convenient in terms of working with different solutions and having more integration between the different products in the market."
"The new HTML5-based management portals are very nice, but do not yet have all of the features of the Java-based client."
"The pricing of the solution can be improved and made cheaper."
"The initial installation is straightforward and took approximately two days. However, the process could be more simple."
"It does not have an easy deployment. The deployment is not something that just anybody can go in and deploy."
"If I were to ask them to work on something, it would be the fidelity of the alerts that occur. They should tell me if it is a real event or not. It is easy for it to identify that something hit it but give me more information. They can build AI into the engine so that I get better output from an alert to tell me if I should really be interested in that or not."
"The solution requires improvement with its connection and bandwidth."
"I'm uncertain if it supports virtual machine backup and restoration. If they could enhance this aspect, they could gain more support from end users."
"Microfocus needs to build a partnership with other vendors in addition to HPE as far as cloud consolidation of backups."
"In SAP restoration, we faced issues with changing the SIDs and changing the path for every backup object. It is quite a lengthy process to do that."
"The GUI could be updated. The GUI hasn't changed since version 6. It's on version 10 now. The reporting could also be better. Also, while Data Protector is excellent for backing up physical hardware, it needs more features for backing up VM images because many environments use hypervisor."
"We have a lot of requests for the Micro Focus team, particularly in terms of the Japanese data pattern, as it's not as good now. The Japanese data pattern accuracy of the Micro Focus Data Protector needs to be improved because there are a lot of false negatives and false positives. We are currently testing this and our product team has been communicating with the Micro Focus team."
"I do not think that this solution is relevant in the current IT market. They have not upgraded their features and functionalities which makes it difficult for them to remain competitive."
"The new backup systems are using new mechanisms for the recovery phases; for example, VM, recovery and testing the backup before recovering it. These features are not available in Data Protector."
"The technical support is poor and should be improved."
Commvault Cloud is ranked 3rd in Backup and Recovery with 104 reviews while OpenText Data Protector is ranked 24th in Backup and Recovery with 100 reviews. Commvault Cloud is rated 8.6, while OpenText Data Protector is rated 7.6. The top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". On the other hand, the top reviewer of OpenText Data Protector writes "User-friendly, competitive, agent-based, and easy to manage". Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and AWS Backup, whereas OpenText Data Protector is most compared with Veeam Backup & Replication, Veritas NetBackup, Symantec Data Loss Prevention, HPE StoreOnce and Forcepoint Data Loss Prevention. See our Commvault Cloud vs. OpenText Data Protector report.
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