We compared Tanium and CrowdStrike Falcon based on our user's reviews in several parameters.
Tanium and CrowdStrike Falcon offer robust endpoint security solutions with unique strengths. Tanium provides comprehensive visibility, strong security measures, and powerful analytics capabilities, while praised for its customer service but faces concerns over pricing and performance. On the other hand, CrowdStrike Falcon is commended for its threat detection, reliable protection, and seamless integration, with reasonable pricing and positive ROI, but users call for improvements in user interface, reporting, and integration options.
Features: Tanium's valuable features include comprehensive visibility into endpoints, effective security measures, efficient endpoint management, and powerful analytics. In comparison, CrowdStrike Falcon excels in robust threat detection, advanced machine learning technology, and proactive threat hunting capabilities.
Pricing and ROI: Tanium's setup cost is higher compared to other products in the market, requiring additional resources and time. Users find the licensing complex and require negotiation. On the other hand, CrowdStrike Falcon's setup cost is straightforward and hassle-free, requiring minimal effort. Users appreciate the flexible and customizable licensing options., Tanium's ROI is highlighted by improved efficiency, cost savings, and increased productivity through streamlined IT operations, enhanced security measures, and centralized management. Meanwhile, CrowdStrike Falcon delivers positive results with enhanced cybersecurity capabilities, cost savings, and increased productivity through real-time monitoring and user-friendly interface.
Room for Improvement: Tanium users have highlighted the need for better system performance, improved documentation, and more customization options. In comparison, users of CrowdStrike Falcon have suggested enhancing the user interface, reporting capabilities, integration options, and addressing detection issues and customer support efficiency.
Deployment and customer support: The user reviews show that the duration required to establish a new tech solution varies for both Tanium and CrowdStrike Falcon. Tanium users reported spending three months on deployment and an additional week on setup, while some CrowdStrike Falcon users mentioned needing a week for setup and deployment. It is important to carefully evaluate the context in which these terms are used to determine if they refer to the same period or should be evaluated separately., The customer service for Tanium product is highly praised by users, who appreciate the helpful and responsive assistance provided by the knowledgeable and professional support staff. On the other hand, users also found the customer service for CrowdStrike Falcon to be responsive, knowledgeable, and reliable.
The summary above is based on 60 interviews we conducted recently with Tanium and CrowdStrike Falcon users. To access the review's full transcripts, download our report.
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"Fortinet is very user-friendly for customers."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"This is stable and scalable."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The stability is very good."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The anomaly detection is the most valuable feature."
"It has an extremely low footprint, so it has got minimum impact on the user end points in terms of CPU and memory usage."
"I like the Overwatch feature the most."
"The most valuable features of CrowdStrike Falcon are the AI in detecting and real-time detections."
"The most valuable features are the complete IPS and IDS."
"The stability is very good."
"The solution offers great stability."
"CrowdStrike displays a threat score when it detects an infection. This is helpful because not all detections are the same. It will classify them as ransomware, malware, phishing, etc. This feature helps us prioritize and cross-check with other EDR tools."
"I like the tool's incident response and security patching."
"The solution is scalable and helps to understand how infrastructure works. It helps to improve the health of the organization."
"Threat hunting is a very good feature on Tanium. We have just started using it and have not used it extensively."
"I would say Tanium is the best tool for vulnerability management."
"The most valuable features of this solution are the consolidation of all historical data on device endpoints, security drivers, firmware, and Software version gaps."
"Tanium’s linear-chain architecture is valuable."
"I'm not so familiar with the tool but I like the interaction of the console to the picture. Patching is the primary model I have been focusing on for the last couple of weeks. So I have created a proof of concept environment and have been checking the available features."
"For incident response tasks, all these tasks can get done in minutes with minimal disruption to the end-user."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"We find the solution to be a bit expensive."
"The support needs improvement."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"The solution should address emerging threats like SQL injection."
"We'd like to see more one-to-one product presentations for the distribution channels."
"Crowdstrike Falcon XDR can improve the integration. There are some locks on the cloud to on-premise integrations."
"There are some areas where some customers would prefer a different service."
"The pricing structure should allow for some flexibility."
"The management reporting functionality needs to be improved."
"Technical support could be better than what is currently offered."
"Whenever there is a feature release (upgrade) where we push to all the endpoints, it causes something to be blocked without us knowing."
"I would like to see equal support across all versions. Aside from that, I would say most of the features are there."
"The skillsets needed to run CrowdStrike Falcon are extensive if you want to get the most value out of the tool."
"Tanium’s scalability could be improved."
"The reporting could be improved."
"They could improve the UI."
"The solution needs to improve the reporting and tracking capabilities."
"The main issues are the network connection because different customers have issues with their networks. It's difficult implementing this type of solution because the network is the main feature in the architecture for these types of solutions. Tanium could improve by creating some network optimization."
"We had some issues with the solution's OS upgrade."
"The solution lacks mobility."
"Tanium's limitations should be improved because although it is a great tool, it is limited to only a few classes during a session."
CrowdStrike Falcon is ranked 3rd in Endpoint Protection Platform (EPP) with 107 reviews while Tanium is ranked 36th in Endpoint Protection Platform (EPP) with 15 reviews. CrowdStrike Falcon is rated 8.8, while Tanium is rated 7.4. The top reviewer of CrowdStrike Falcon writes "Easy to set up with good behavior-based analysis but needs a single-click recovery option". On the other hand, the top reviewer of Tanium writes "Useful tool for vulnerability management and deploying applications, needing improvement in its OS upgrade". CrowdStrike Falcon is most compared with Microsoft Defender XDR, Darktrace, Microsoft Defender for Endpoint, Trend Micro Deep Security and Cortex XDR by Palo Alto Networks, whereas Tanium is most compared with Microsoft Defender for Endpoint, Microsoft Configuration Manager, Qualys VMDR, ServiceNow Discovery and Tenable Security Center. See our CrowdStrike Falcon vs. Tanium report.
See our list of best Endpoint Protection Platform (EPP) vendors and best Endpoint Detection and Response (EDR) vendors.
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