We performed a comparison between EdgeVerve AssistEdge RPA and UiPath based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Good email automation and XL automation."
"AssistEdge made it so that the reps didn't need to maneuver through 10 or 20 different systems. We tied all that together in the background, so the reps had a shared UI, and everything else happened in the background without their knowledge. When they were retrieving data, it was done in the background through automation and pulling up to that generic UI layer"
"The feature I like the most is the ability to capture elements easily, especially when automating web-based applications. Additionally, I find the SAP connectors to be quite beneficial."
"The tool follows a role-based working model to create things. It helps to track what others are doing with the system."
"The user interface is not complicated, even for new users. Two to three weeks is enough to get ahold of it."
"UiPath's most valuable features are the UI library and object repository, which speed up the development."
"It's accessible, but also has enough features for more hands-on developers to be able to do what they need to do. From the two that I've seen, it was the more user-friendly one."
"The first feature that I like is the exception-handling capability. The second feature is the REframework provided by them, and the third feature would be the Orchestrator functions."
"There are a number of activities available in the UiPath Studio, which are enough to automate all types of tasks."
"The most valuable features of UiPath are the drag and drop activities."
"It is really easy for people to learn the basics and the learning curve is not steep."
"You can design processes even if you do not know coding."
"The insights that this solution provides have been most valuable. We use these insights to report to higher management on the performance of our processes."
"AssistEdge isn't a simple tool like Blue Prism or other RPA solutions with configurable items that you can drag and drop. This involved a lot of hard coding, which posed two challenges. One, we did not have that skillset, so we depended on Infosys. Two, it's a beast to go back and update or make changes when things are hard coded because you can't just move those configurable items back around."
"In my opinion, areas for improvement in this solution lie in handling documentation, especially when dealing with data from various layouts or formats like scanned PDFs. Currently, new features are emerging in other tools, like generative AI, that could enhance these aspects."
"There should be more activities like extraction for reading or converting PDFs. There are fewer activities compared to other tools. There are no custom activities."
"Lacks integration with third party tools."
"The tool's alternatives work on drag-and-drop functionality without creating custom code. We don't have an in-built queue system and use RabbitMQ for it. The solution also doesn't have a framework."
"The pricing can be a big factor for a lot of users. It could be reduced to help more companies leverage its automation capabilities."
"It would be nice to have physical support, where UiPath can come to companies and do frequent visits for troubleshooting."
"Sometimes, we get an error when we are developing something in the UiPath Studio for Salesforce. It gives me an error when I create one line of code, but I don't get the error when I make the same line of code again. We also get some bugs when UiPath adds new features. If we're developing multiple activities on one core, it can slow the response times a bit, and it will take more time when we try to download the dependencies or other packages."
"UiPath should expand its coding options and reduce its dependency on third-party resources. There should also be more flexible licenses for smaller businesses. It's hard for small companies to estimate the cost of adding users in their final budgets. UiPath could also improve error handling and capture a little more information about the execution of your processes."
"It can be improved in terms of platform integration. It is platform-independent, but it should be easy to integrate with different platforms, such as Windows, Linux, Cloud, etc. If I am using AWS for my server response, I should be able to integrate that into UiPath."
"The product does not provide features for chatbot development."
"We would like to see small modules that we can pick and use. Currently, we have to implement a lot of things. The platform is very good, but we would love to have some more templates that we can quickly implement."
"Technical support needs improvement because it takes too long to escalate when necessary."
EdgeVerve AssistEdge RPA is ranked 29th in Robotic Process Automation (RPA) with 5 reviews while UiPath is ranked 1st in Robotic Process Automation (RPA) with 763 reviews. EdgeVerve AssistEdge RPA is rated 6.8, while UiPath is rated 8.8. The top reviewer of EdgeVerve AssistEdge RPA writes "The support team was great, but we had to rely on them too much because it lacks a drag-and-drop interface and everything is hard coded". On the other hand, the top reviewer of UiPath writes "Facilitates end-to-end automation, has good AI and document understanding capabilities, and saves us costs previously spent on manual tasks". EdgeVerve AssistEdge RPA is most compared with Automation Anywhere (AA), Blue Prism, Microsoft Power Automate, Pega Robotic Process Automation and AutomationEdge, whereas UiPath is most compared with Microsoft Power Automate, Blue Prism, Automation Anywhere (AA), Robocorp and Pega Robotic Process Automation. See our EdgeVerve AssistEdge RPA vs. UiPath report.
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