We compared UiPath and Robocorp based on our user's reviews in several parameters.
UiPath is praised for its user-friendly interface, extensive automation capabilities, seamless integration, robust security, effective customer service, reasonable pricing, and high ROI. Robocorp, on the other hand, is highlighted for its intuitive interface, reliable performance, efficient customer service, competitive pricing, and positive ROI. However, users mention that Robocorp could improve user-friendly features, stability, error handling, documentation, and customer support.
Features: UiPath is praised for its user-friendly interface, extensive automation capabilities, seamless integration, and robust security measures. On the other hand, Robocorp is valued for its intuitive interface, seamless automation, and reliable performance.
Pricing and ROI: The setup cost for UiPath is described as straightforward and hassle-free, with flexible licensing options. Robocorp, on the other hand, offers a minimal setup cost and a straightforward licensing process, with users appreciating its affordability and ease of getting started., UiPath's ROI is described as substantial, with users mentioning cost savings, increased efficiency, and improved productivity. Robocorp also delivers a positive ROI, with significant time savings and improved productivity reported by users. Both platforms have user-friendly interfaces and seamless integration capabilities.
Room for Improvement: UiPath has room for improvement in terms of user interface, functionality, and performance. Users desire a more intuitive interface and additional features. Robocorp lacks user-friendly features, stability, and better error handling. Comprehensive documentation and improved customer support are also needed.
Deployment and customer support: The user reviews comparing UiPath and Robocorp indicate that there are varying durations for deployment, setup, and implementation phases when establishing a new tech solution. Some users mentioned spending three months on deployment and an additional week on setup for UiPath, while others mentioned spending a week on both deployment and setup for both UiPath and Robocorp., UiPath's customer service and support are highly regarded, with users praising the promptness and effectiveness of the team. Robocorp's customer service is also highly praised, emphasizing the understanding and helpfulness exhibited by their team.
The summary above is based on 325 interviews we conducted recently with UiPath and Robocorp users. To access the review's full transcripts, download our report.
"The product has a valuable business process automation feature."
"As a developer, I found it easy to integrate third-party applications with Robocorp. I have previous experience with Selenium, and I found the Robocorp framework to be accessible because it uses Python and Selenium keywords."
"It offers high scalability and enables automation in ways that haven't been possible before."
"I like the fact that it's very fast. The processing speed is good, and that's what matters to me. I also like that we don't have to bother with the infrastructure setup. We don't have to care about the status of the data set, as I believe the local group will provide it. We don't care about the licensing model. We only have to care about how long we are using it."
"I can use it as a library by importing Python scripts, allowing me to access its many features while working with coding."
"The ability to create separate organizations on this platform makes it easier to bill each of the clients separately."
"I have worked with UiPath and Automation Anywhere previously. Robocorp offers an improved development style and support as well as flexibility of its tools. You can easily develop custom libraries in Robocorp."
"The solution is based on Python which makes it very valuable."
"UiPath saves costs for our customers’ organizations. That would just be the cost savings from RPA bots. I haven't really dug into the cost savings of the ancillary products, however. I know that one of my clients is using the test suite now after I had built a proof of concept for it, and they've fully implemented it. I'm sure there's going to be a lot of cost savings there as well."
"UiPath handles the infrastructure, maintenance, and updates as a managed service, and that means we don't have to take care of those things. All future updates and enhancements are managed by them."
"The product is well-integrated with different tools that can help with logging, et cetera."
"There's a monthly upload process in my order management team. Every month, this team uploads a bunch of files to SAP. Now they don't need to do that because the bot does that for them at a given time period. The team members need to just upload a file to SharePoint and then the bot will pick it up."
"Since implementing UiPath, it has saved our clients a lot of time."
"Having something that is very flexible like Studio X will make it possible to change with our environments very quickly, very easily, very nimbly, and to deploy and redeploy as needed."
"The speed is much better because we're doing it on the cloud. With other solutions there were network problems, but in UiPath I have found that network connectivity is much stronger when transferring data from the back end to the front end. It is much faster."
"The product has freed up employee time - and it's not just the employee time. We do have some triggers that run. Some jobs are run that people use to manually do at night and weekends. We also don't have to hire additional people just to learn 80 different types of things in a claim and identify correctness manually. The robots will go through and then they can identify if there are specific things that are wrong. That part will go to our experts and they'll review those exact issues."
"We would also like an integrated PDF reader and better integration with custom solutions. The built-in Excel customization is limited, but we can still accomplish what we want using Python. We must rely on Python to customize processes in Robocorp. I don't know about the latest IDE from Robocorp, but the old one doesn't have a lot of activities."
"The deployment process is complex and not straightforward, especially for legacy modernization."
"Robocorp is still in development, so most of the keywords are a bit confusing. I have to alter lots of automation steps between processing and development. However, Selenium is due for an update soon, and Robcorp is addressing some of the limitations caused by the previous Selenium version."
"An additional feature I'm looking for in Robocorp is SAP automation."
"It would be better if it were more user-friendly for non-technical users. It would be better if they had some drag-and-drop features to create logic."
"We use the latest version of the process studio and it takes up a lot of CPU storage. In our case, this has been up to 14 GB of storage."
"The solution could be more stable."
"The standard libraries in Robocorp should be more advanced."
"We are having some on-going stability issues."
"The speed of development needs improvement. They need to make it easier for non-trained people to be able to develop alterations that work the first time. On the development side, the initial development processes should be a focus."
"One improvement that could be made is in terms of keeping the documentation updated. Some of the online documentation is outdated. Because things are always changing, it is understandable that information becomes outdated pretty quickly, but sometimes, when you want to go use something, deploy something, or troubleshoot something, the documentation says, "Do this," but what it says to do no longer exists."
"One of the products where I would definitely see a need for improvement would be a Task Capture."
"It would be beneficial for them to develop plans or packages, especially for countries where people are more budget-conscious."
"I've struggled a lot with automating Citrix applications with UiPath."
"The documentation can be a little bit lacking. I think they improved it a little bit last month. Last time I checked, it seemed like they spent a bit of time trying to improve it. Sometimes some of the processes are nicely documented. UiPath offers training, which they provide on their website. They teach you how to use it, but for some processes, it just seems like the documentation isn't really there. It makes it a little bit difficult when you're using a specific process from the first time."
"The licensing process is complicated and needs to be improved."
Robocorp is ranked 11th in Robotic Process Automation (RPA) with 13 reviews while UiPath is ranked 1st in Robotic Process Automation (RPA) with 763 reviews. Robocorp is rated 7.6, while UiPath is rated 8.8. The top reviewer of Robocorp writes "The Python base is very valuable for AI and data science but stability could improve". On the other hand, the top reviewer of UiPath writes "Facilitates end-to-end automation, has good AI and document understanding capabilities, and saves us costs previously spent on manual tasks". Robocorp is most compared with Microsoft Power Automate, Automation Anywhere (AA), Blue Prism Cloud, Blue Prism and ElectroNeek, whereas UiPath is most compared with Microsoft Power Automate, Blue Prism, Automation Anywhere (AA), Pega Robotic Process Automation and Tungsten RPA. See our Robocorp vs. UiPath report.
See our list of best Robotic Process Automation (RPA) vendors.
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