We performed a comparison between GoToWebinar and Webex based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We were able to build our own customer portal and integrate into GoToWebinar with a seamless interface."
"This solution is very reliable. It is easy to switch between audio and microphone when using headphones."
"I can extract the activity and the attendance reports, along with every single question that was asked during the webinar, which is a feature that we highly value."
"All of their features are good. They are more or less equivalent to the competition. There's less disturbance, less jitter, the voice is always good even at a low bandwidth."
"The interface is browser-based and simple, which is an advantage over other solutions."
"Overall the quality of the solution is very good."
"The most valuable features of the solution revolve around stability and performance."
"The solution has been very stable."
"One of the most valuable features of Webex was that it was easy to use and there were no hassles."
"I like WebEx's stability and ease of use. The screen-sharing tools and audio controls are also nice."
"The solution is user-friendly."
"I like that it can accommodate larger groups of listeners. I think in my client's organization, they use Webex for meetings with a larger group of listeners. I believe Skype For Business is not preferred. I think they use Webex or their own custom platform because it accommodates more users in one meeting."
"The product's initial setup phase was very easy."
"GoToWebinar would be improved with the inclusion of support for video endpoints."
"The chat window and using polls is easier in Zoom than compared to GoToWebinar. Make it simpler and easier to publish polls on the fly would improve the solution."
"The platform feels old and a little rusty, more could be invested into the look and feel of it."
"The sharing of cameras is limited to meeting organizers."
"Some of my friends also use GoToWebinar to collect clients for affiliate marketing. In those cases, they found some features were missing with respect to some of the competition. And the worst part is the price."
"The interface could be a bit more user-friendly."
"It should be more integrated with third-party vendors."
"Webex support is not good. When we try to open a ticket, it takes approximately 24 hours. With Microsoft, we get support within two or three hours."
"I would like the next release to be more user-friendly."
"We switched from Webex to Teams because there was a lag in the WebEx experience and also a lack of integration. Easy integration with a free email account like Microsoft or Google would be helpful."
"One area that could use improvement in Webex is the connection speed."
"The interface of Webex should be improved and it is difficult to find information."
"Webex could add some integration with Microsoft Office or G-Suite."
GoToWebinar is ranked 18th in Virtual Meetings with 8 reviews while Webex is ranked 2nd in Virtual Meetings with 121 reviews. GoToWebinar is rated 8.4, while Webex is rated 8.0. The top reviewer of GoToWebinar writes "Video library is a great tool and it enables good customization; feels a little antiquated and rusty". On the other hand, the top reviewer of Webex writes "Used to conduct online third-party client meetings or third-party vendor meetings". GoToWebinar is most compared with Microsoft Teams and GoToMeeting, whereas Webex is most compared with Cisco Meeting Server, Skype for Business, TeamViewer, Zoom and GoToMeeting. See our GoToWebinar vs. Webex report.
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