We performed a comparison between Skype for Business and Webex based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We chose Skype for Business after other colleagues suggested that we give it a try. It has served us well."
"The security seems good."
"It's a good product, we like using it."
"The solution is scalable and is capable of working on every appliance on every operating system."
"File sharing and email invitations for a conference. I can have a meeting with people at the opposite end of the Earth, sharing documentation; it is quite easy."
"The deployment is very fast."
"The solution’s video quality is fine."
"The quality of the meetings is very good."
"What we like about Webex is that it is a hosted solution, so there is no demand for us to invest in hardware, skill, or manpower to maintain our cloud meeting capability."
"It is user-friendly."
"It's easy to dial the numbers and the process of connecting a call is very intuitive."
"I have found a lot of virtual meeting solutions seem the same. Some might work a little bit better, it is difficult to pinpoint a particular functionality that's widely different, they all have screen sharing and video in-voice."
"The solution is user-friendly."
"The camera moves in tandem with the person who is using it to communicate with the other participants."
"One of the most valuable features of Webex was that it was easy to use and there were no hassles."
"I enjoy being able to make video calls."
"There are issues with the bandwidth, particularly for external meetings,"
"The challenge we had with Skype for Business was with the signing in when a user signed out and when signing in back in again, there was a bit of a problem. We switched from Skype for Business to Teams, and Teams never had that sign-in problem once we did the switch."
"We are looking for a more collaborative tool, not only in terms of virtual meetings but also for teams to collaborate, share a document, work together, and all those types of things."
"The solution requires deployment on a Microsoft server and its performance is heavy because it consumes too many resources from the RAM."
"Whenever someone is using a messaging platform, the messages needs to be stored. In Skype for Business, the message will not be seen later on if you're not online. It isn't useful, in my opinion."
"The stability could be improved."
"Lacks a zoom-in feature for whoever is presenting."
"I feel that the whole look and feel of Skype should be improved, including its user-friendliness. It should also improve its scalability."
"There were some latency issues that could have been addressed if they had a data center in our location, e.g. the African region."
"There could be more some AI-related features."
"This solution would be much better if we could install an endpoint and have centralized management."
"I would like to see the addition of new features that will add value to the product."
"The performance of WebEx could be improved. If you're using it on a mobile device and on the laptop, you sometimes get glitches, where you've answered the call or joined a meeting on a laptop and your mobile device doesn't quite know what's going on. It may just be technical glitches, but it seems to be a bit shaky sometimes on mobile devices."
"Greater visibility beyond infrastructure metrics would be beneficial. We could leverage insights into business performance indicators as well. I believe that incorporating more predictive capabilities into Webex for the next version would be beneficial."
"I would like to see more integration, with respect to some more unified communication activities."
"I do not like the solutions functions."
Skype for Business is ranked 4th in Virtual Meetings with 60 reviews while Webex is ranked 2nd in Virtual Meetings with 121 reviews. Skype for Business is rated 7.8, while Webex is rated 8.0. The top reviewer of Skype for Business writes "Reliable, useful for remote work, and great but isn't as robust as Microsoft Teams". On the other hand, the top reviewer of Webex writes "Used to conduct online third-party client meetings or third-party vendor meetings". Skype for Business is most compared with Zoom, GoToMeeting, TeamViewer, Cisco Meeting Server and Cisco Jabber, whereas Webex is most compared with Cisco Meeting Server, TeamViewer, Zoom, Cisco TelePresence and Huawei Video Conferencing Platform. See our Skype for Business vs. Webex report.
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