We performed a comparison between Microsoft Power Apps and ServiceNow Now Platform based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It uses a lot of AI, which is helpful, especially during the setup process."
"There are a lot of different applications; you can connect PowerApps, or Flow, or Power BI to many different types of applications to interchange data."
"As a business person, I design a lot of screens. The solution really resonates with me. Their design is amazing."
"I like how fast I can develop an application and put it in production with PowerApps. I think the integration is also excellent. The platforms is growing, so they are constantly adding more connectors on all these things."
"The solution allows you to use data to create excellent UI and quickly deliver an app. It speeds up production time."
"The UI functionality is the most valuable aspect of this solution."
"The most valuable feature is the compatibility with other Microsoft components."
"We particularly like the workflow connectors in the forms, for information introduction purposes."
"The most valuable feature of the ServiceNow Now Platform is the workspaces feature, which allows you to create customized workspaces."
"It is a stable solution...It is a scalable solution."
"ServiceNow offers a lot of features when it comes to IT service management and IT operations management. What interested me in ServiceNow was that a lot of service management."
"The tool helps to automate IT service management processes. It's the market-leading technology. It can provide the company with chatbots and a unique process or workflow orchestration. It can be customized to the customer's specific needs, enabling semi-automatic or full automation processes. It integrates fully with SAP and offers a wide range of advantages for both us and our clients."
"The integration with other tools is pretty good."
"At this point, over and above what ServiceNow actually is, the key is that it's really nothing but a web service. Whether it's a form or anything, the best part is that you can easily leverage anything of ServiceNow for any application anywhere just by calling the REST endpoints and handling the request messages."
"Scalability-wise, it is a very good solution."
"The main reason that people use ServiceNow is that performance is very good."
"If the price was reduced and the quality of the user interfaces was improved it would be beneficial."
"The availability of templates needs to be improved. I understand that the ecosystem around it is still developing, but we need more templates. I would like the entire ecosystem around it to improve. I would recommend adding AI components. Even though we can always connect to Azure for AI components, they should slowly start looking at adding some AI components to PowerApps so that out-of-the-box learning can be applied to process flows. Salesforce has the Einstein layer that works along with license platforms. PowerApps should also have something similar."
"Customization is somewhat complicated."
"This tool doesn't have an internal database. It only relies on the data layer of Microsoft Cloud."
"We would like to see the period for viewing executions within this solution to be extended beyond its current limit of 28 days. We would prefer to be able to offer our customers an infinite amount of history to search."
"There is room for improvement in error handling and debugging."
"In some cases, PowerApps would have some limitations in terms of the data, the number of transactions, and so on, but for a normal solution, it would be enough."
"There is room for improvement with the amount of code required to implement the expense classification app."
"The reporting capabilities need to be improved, otherwise we need to pay for performance analytics."
"There's always room for improvement, but I think the biggest challenge with ServiceNow is the licensing model. It's not very clear and changes frequently."
"The product should be integrated with Power BI."
"Simplifying the user interface for both users and administrators is key. It is not very intuitive."
"The integration towards other ERP systems could be improved."
"ServiceNow is not open source, so there is a license you must pay. As for how much it costs, what I have observed is that it often depends on your subscriptions. Suppose that you go with some subscriptions such as IDSM or any type of package like it, then the license cost will be impacted accordingly. Similarly, the cost is also adjusted based on your headcount of how many users will be using it."
"The UI is not intuitive."
"ServiceNow Now Platform's automation process needs improvement."
Microsoft Power Apps is ranked 1st in Rapid Application Development Software with 78 reviews while ServiceNow Now Platform is ranked 11th in Rapid Application Development Software with 36 reviews. Microsoft Power Apps is rated 7.8, while ServiceNow Now Platform is rated 8.6. The top reviewer of Microsoft Power Apps writes "Low-code, low learning curve, and reduces manpower". On the other hand, the top reviewer of ServiceNow Now Platform writes "A highly scalable product that covers multiple areas, like ITSM, ITOM, and ITIL". Microsoft Power Apps is most compared with Oracle Application Express (APEX), Mendix, ServiceNow, Appian and Zoho Creator, whereas ServiceNow Now Platform is most compared with ServiceNow, OpenText AppWorks , Appian, Mendix and Microsoft Azure App Service. See our Microsoft Power Apps vs. ServiceNow Now Platform report.
See our list of best Rapid Application Development Software vendors and best Low-Code Development Platforms vendors.
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