We performed a comparison between NETSCOUT nGeniusONE and NETSCOUT nGeniusPULSE based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"It is an easy-to-scale platform."
"The ability of the dashboards is useful for discover, mapping and understanding of application behaviour."
"If a lot of traffic from one site is hitting AWS Cloud or the data center, then we want to know which client is utilizing the most bandwidth. We will work with nGeniusONE to troubleshoot the issue."
"We are using nGeniusONE to run our bandwidth capacity management reports. In the past, we used to be very reactive, we used to depend a lot on suppliers to tell us which sites are our hot sites, meaning, which have high bandwidth utilization. Now we do this in a much more proactive way and we are moving to a more predictive approach in that aspect, thanks to nGeniusONE."
"We build application dashboards and performance indexes for locations."
"It gives me the MOS, latency, and jitter."
"It is a scalable product."
"The solution transforms packet wire data into real-time data that is actionable. It helps us with faster detection of issues and allows us to create alerts."
"The most valuable feature of NETSCOUT nGeniusPULSE is the network troubleshooting analysis. You can pinpoint an issue before it could shut down the network."
"I like the single pane of glass view. I like being able to go to one place instead of having to hunt around for everything."
"This is a very reliable and complete solution for troubleshooting and monitoring environments."
"I like the single pane of glass view because it presents everything in one window, obviously. You can see it all. With a quick glance, you get a pretty good snapshot of what's going on in a particular situation."
"The most valuable features of this solution are monitoring and maintaining traffic queuing, as well as seeing who is using the bandwidth."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"There are so many features that it makes it hard to know it all. You end up paying for things that you don't use and probably don't even need. It might be better if Netscout came up with a modular way to pay for what you're going to use and not pay for all of this "white elephant" without being able to take advantage of all of it."
"The dependency mapping is good, but I am hopeful that they will build some type of partnership and relationship with ServiceNow. I want to see NETSCOUT partner with ServiceNow so they can leverage Service Now Discovery and Service Mapping to automate the build of the service dependency mappings inside of nGeniusONE."
"The single pane of glass view is a challenge. I like the graphics, they're easy to understand, but when more digging is required, it's more complicated to get what I'm expecting."
"On a network the size of ours, the loading times seem a little extensive, 20 or 30 seconds to load up some graphs."
"The solution is not easy to install."
"Some of the filters could be easier to see and to set up. That's the only thing that I've ever had any trouble with."
"The technical support could improve a bit with quicker responses for early on questions. What I think are simple questions are taking a long time to get answers to."
"Our biggest area of concern right now, supporting the applications, is that while NETSCOUT does a good job of monitoring the network and the applications, we need more visibility into system health and performance monitoring."
"The price of the solution could be reduced."
"The GUI interface and dashboards could be more attractive to the customer."
"Usability is the area with the biggest room for improvement. We've found that with NETSCOUT, while it's a fantastic product, the usability is a major factor because there are just way too many clicks. It's obvious, from our experience, that the people who are developing the product aren't using it."
"In terms of additional features, I would like to see better event notification. Right now, we put in an email address to receive an alert and it receives every event and every alert that comes out. We need something a little more granular."
"They require a lot of manual effort as traffic flows, networks, and formal times change."
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NETSCOUT nGeniusONE is ranked 26th in Network Monitoring Software with 47 reviews while NETSCOUT nGeniusPULSE is ranked 62nd in Network Monitoring Software with 5 reviews. NETSCOUT nGeniusONE is rated 8.2, while NETSCOUT nGeniusPULSE is rated 8.0. The top reviewer of NETSCOUT nGeniusONE writes "We use it every day for the triaging of events, saving us a lot of time". On the other hand, the top reviewer of NETSCOUT nGeniusPULSE writes "Good visibility, simple installation, and helpful technical support". NETSCOUT nGeniusONE is most compared with Gigamon Deep Observability Pipeline, Dynatrace, ThousandEyes, AppDynamics and SolarWinds NPM, whereas NETSCOUT nGeniusPULSE is most compared with ThousandEyes, Flowmon and DX Spectrum. See our NETSCOUT nGeniusONE vs. NETSCOUT nGeniusPULSE report.
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