We performed a comparison between NETSCOUT nGeniusONE and Zabbix based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"We build application dashboards and performance indexes for locations."
"The details it provides are among the most valuable features; the ability to drill down and get to the packet level."
"The solution helps to troubleshoot and put our hands on the weak points of customer networks."
"The solution transforms packet wire data into real-time data that is actionable. It helps us with faster detection of issues and allows us to create alerts."
"The VoLTE model, call search and Media Monitor were essential when we launched VoLTE. We're relying heavily on them to troubleshoot our VoLTE calls."
"It catches bigger issues on a weekly basis. That's how often we find something big enough that the only reason we know about it is because of the nGeniusONE. The bigger issues are mostly security-type issues: Odd traffic leaving our network or coming into it, that has found its way past a firewall."
"Among the valuable features, if it's TAP'ed well, are the density of the data that you can get and the relatively high veracity or accuracy rate that we see from it."
"The support is good."
"Every new asset placed in the environment can be automatically detected, predicting human failures."
"The integration with third-party tools and the alerts are most valuable."
"The template system in Zabbix is very beneficial as it saves time in configuration."
"SNMP monitoring, source discovery, and alert triggering are most valuable."
"During my testing, the features that I like the most are that it can be integrated with my system, and it provides me with reports of all of my servers."
"We use Zabbix to monitor our organization's IT infrastructure and workstations. We don't use Microsoft Intune since it's expensive. The tool's real-time alerting system has proved crucial for us, particularly when a new device joins a network that is not one of our own devices. It notifies us about the presence of this new device, allowing us to investigate further. Additionally, it alerts us about disk usage, memory usage, and the software installed on the machine."
"It's a very reliable platform and we've never had any issues regarding the scalability or the stability of Zabbix."
"I really enjoy network traffic triggers that allow us to check traffic threshold from ISP."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"I'd like to see the nGeniusONE, the nGeniusPULSE, and the OptiView, their three separate products, work a little better together, a little more streamlined."
"They can improve still on the workflows, document their workflows that are commonly used... We don't know some of the workflows yet, and it's not something that you can just read up in the manual. There is some stuff in the help manual and online, but it's to a point where you need to purchase extra training and services from them. You can't just go and read up on it yourself and learn from A to Z..."
"One of the products we use is SolarWinds, and it provides a very cool mapping of an agent from end-to-end. If NETSCOUT could somehow implement that into their design... make it quicker and easier to get those net paths, it would be huge."
"We would like more encryption of customer data, because we have a very security conscious company. We have a lot of regulation coming in which requires us to make customer data private."
"The current solution is not easy to scale, because it is an appliance-based solution. So, you have to swap everything out."
"I would like to see improvement in the user experience. It's hard to manage it. We need a dedicated, highly-qualified person, compared to similar tools. Obviously, it's in a higher bracket, salary-wise. That's something the NETSCOUT team needs to focus on. It's a completely niche-skill technology, where we need to have the skills to manage, maintain, and deploy it."
"nGeniusONE could be improved by reducing the number of bare metal servers required to run it. Currently, you need a separate bare metal server for each of the following: Xfinity, ISNG, nGeniusONE, and CFS. It would be more cost-effective and less complex if all of these functionalities could be combined into a single bare metal server."
"NETSCOUT nGeniusONE is a complex product since it deals in areas like network packet brokers and packet analysis, making the tool complicated for end users."
"The stability could be better."
"It should be easy to modify the front end."
"If you want to use all of the features then you have to pay a licensing fee."
"I would like to see a more flexible mobile client, and better HA out of the box."
"The solution needs to add remote features."
"For us, the initial setup was complex"
"They should open an SSH session from the web interface."
"There are not too much documentation or manuals. We found the tutorials very easy to understand but do not go deep enough in the use of Zabbix. We need more manuals, proper use, documentation, etc."
More Juniper Mist Premium Analytics Pricing and Cost Advice →
NETSCOUT nGeniusONE is ranked 23rd in Network Monitoring Software with 47 reviews while Zabbix is ranked 1st in Network Monitoring Software with 101 reviews. NETSCOUT nGeniusONE is rated 8.2, while Zabbix is rated 8.2. The top reviewer of NETSCOUT nGeniusONE writes "We use it every day for the triaging of events, saving us a lot of time". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". NETSCOUT nGeniusONE is most compared with Gigamon Deep Observability Pipeline, Dynatrace, ThousandEyes, AppDynamics and SolarWinds NPM, whereas Zabbix is most compared with Centreon, Checkmk, Nagios Core, Amazon CloudWatch and SolarWinds NPM. See our NETSCOUT nGeniusONE vs. Zabbix report.
See our list of best Network Monitoring Software vendors.
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
