We performed a comparison between Tungsten RPA and UiPath based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The drag and drop functionality is quite good."
"The most valuable features are workflow and process automation."
"The product provides end-to-end solutions for different business problems."
"The pricing of the solution is quite good."
"Kofax RPA's best feature is its high success percentage in picking up information from documents, especially where the DPI is really low."
"The product saves time and resources."
"The features that we have found the most valuable are the integration of different third-party support and productivity services."
"The ability to script information from websites is most valuable. It also seems to be fairly robust and reasonably easy to manage on a server-based deployment. We have a number of robots operating on the central server."
"The initial implementation was pretty straightforward."
"I can easily get support from the UiPath forum and through the mail."
"Our stability is great. You rarely have any downtime, once you build it."
"There is no coding at all required to implement a complex business process. If you have some programming background, it will help you. However, if you are a business user, you can still develop simple processes."
"The most valuable feature of UiPath is the ability to consume APIs directly from any application."
"The product is well-integrated with different tools that can help with logging, et cetera."
"In UiPath, REFramework is useful for different use cases with predefined code templates. There are well-established steps. There is a step for code marginalization. Similarly, there are separate steps for initialization and processing. For closing an application process, a step is there. So, it is very well modularized for getting the transaction data. If there is one exception or anything wrong happens with an application, it will log the exception in the orchestrator and send an email. It can also close your applications and end data processing. So, everything is well organized and separated, and we can log the exceptions separately in the queues as business exceptions or application exceptions. We can have the complete report of a particular queue."
"I like the structure of the selectors. They're robust. With other software like Automation Anywhere, we always have problems with recorders, plugins, et cetera. UiPath is more powerful and efficient. UiPath Studio has features like the Excel package, selectors, and recorders."
"There is really nothing special about the capabilities of this product."
"The product should improve desktop automation, which is hard to configure. It needs to have custom connectors. It is the only advantage that Microsoft Power Platform has over Kofax RPA. It has more than 800 custom connectors."
"RPA technology is constantly changing, and sometimes Kofax lags behind."
"This product has room for improvement in support of aviation. The interface could be improved in the next release."
"I would like to see them further enhance the OCR, specifically in the multi-language support."
"Kofax RPA's UI could be more user-friendly."
"We are on version 10.6, and the current version seems to be 11. Kofax is cycling the capabilities of the product very quickly. One of the difficulties has been to actually keep up with the capabilities as they've evolved. On the one hand, it is good that the product is getting better, but on the other hand, it is difficult to implement the best way with a product that is evolving constantly."
"The solution could use some AI integrated features."
"It could be improved with tutorials or documentation-wise. Some of the features of the artificial intelligence or Orchestrator have been a little confusing for me. So, I would like an easy YouTube video tutorial or quick demo call. It would be much better for every user if they could introduce that."
"Since we've been with them, they've changed their licensing structure. It would be nice to have one set structure where they're not changing the structure on us because we were set with what we had, but now we are changing. I understand there's a lot of changes and reasons for it."
"UiPath should also add activities for the Excel application like formatting Excel columns and rows."
"It would be beneficial to have the capability to track defects during the regression testing of applications."
"They need to keep fixing the bugs and improving the tool. For example, if an Excel file is running and I'm doing an automation on that Excel file, it doesn't complete. There are some bugs, and fixes and improvements are required."
"If a bot is going to save four to six onshore resources, at least one offshore resource is needed to support it... A lot of bots are highly sensitive. Even the slightest change in screen behavior or a small change in the process and, many times, they are not intelligent enough to run on their own. That means there is a high dependence on the support team. Automation software providers need to improve on this."
"The pricing could be more transparent. Overall, I think the pricing is fine, but they keep changing it. It should be more structured. They don't have to tell us what their pricing is, but they should publish how the product is broken down."
"Improving financial and recording operations through the use of charts would be advantageous."
Tungsten RPA is ranked 12th in Robotic Process Automation (RPA) with 24 reviews while UiPath is ranked 1st in Robotic Process Automation (RPA) with 763 reviews. Tungsten RPA is rated 7.4, while UiPath is rated 8.8. The top reviewer of Tungsten RPA writes "A stable product that provides end-to-end solutions for different business problems". On the other hand, the top reviewer of UiPath writes "Facilitates end-to-end automation, has good AI and document understanding capabilities, and saves us costs previously spent on manual tasks". Tungsten RPA is most compared with Microsoft Power Automate, Blue Prism, Automation Anywhere (AA), Tungsten TotalAgility and SAS Data Management, whereas UiPath is most compared with Microsoft Power Automate, Blue Prism, Automation Anywhere (AA), Robocorp and WorkFusion. See our Tungsten RPA vs. UiPath report.
See our list of best Robotic Process Automation (RPA) vendors.
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
