We performed a comparison between Skype for Business and TeamViewer based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The deployment is very fast."
"Scalable communication tool that's easy to install. Even old people are using it, because of its ease of use."
"It has benefited my organization because I can use it on the phone, I can use it on a laptop, wherever I want. The communication channel is very easy now and I can call and chat. It's experienced. Together, my team manages everything. It's very easy."
"Skype for Business is good for meetings and instant messaging."
"I use the chat feature to communicate with my staff, which is very helpful."
"Our employees use this solution for a communal space to collaborate for organizational decision making."
"Using this solution has helped us to cut long distance calls, as well as video services from third parties."
"What is most valuable about Skype for Business is that almost everyone knows about it and almost everyone has it. You will be able to reach a large number of people."
"The most valuable feature has been the ability to give control to others for support purposes."
"The most valuable features of TeamViewer are the ease of connecting to remote computers. I do not need a lot of information about their computers to connect, a nontechnical person can give me the information needed for me to connect. Additionally, the solution does not gather other system information about the host or client's systems as other solutions might, such as AnyDesk."
"This solution is straightforward to use."
"The most valuable feature of TeamViewer is the ability to remote control a computer system. Overall it is a complete solution."
"The best feature is the remote access and being able to control another person's computer when you're showing them something, or teaching them how to do something during training, or fixing a problem they're having."
"I don't know of any performance problems with TeamViewer - generally, it's a stable product."
"The most valuable feature of TeamViewer is the ability to remote into another device."
"The pilot feature is what stands out the most. I love the ability to use the pilot feature for remote inspections. The augmented portion of the software comes in handy when I have to assist my inspectors. They use the app in the field, and they show me what they're seeing through their phones."
"It would be ideal if the solution could make instant messages more permanent. Currently, if you close the conversation, you lose the instant messages that you shared during the meeting. If those could last beyond the meeting, that would be a great addition, due to the fact that frequently, people give each other key details, important information, or email addresses, etc., during the meeting. If you don't write it down during the meeting, after the meeting closes, it's gone forever. That can be quite frustrating."
"There are some issues with stability during phone calls. Sometimes the connectivity drops, and it is frustrating."
"We need a feature where you can virtually raise your hand to silently let the presenter know that you have a question."
"The integration with Outlook could be improved."
"Make it user friendly."
"I would like to see an updated user interface and layout even though no functionality is missing."
"The initial setup could be simplified."
"We overcame the audio quality issues by asking users to use the 'Call Me' feature with their desk phone."
"A feature that they could add is chat with sound to talk."
"The product can sometimes crash."
"Every now and then you'll get a silent crash and you relaunch the application. But it happens no more than with anything else in the Windows environment."
"I would like to see something like a TeamViewer mobile application for iOS or possibly Android. I think this would be fantastic given how technology is evolving today. It would be beneficial to use it with your smartphone."
"I am not sure about all the features of TeamViewer, but if they have no voice communication or file transfer features they should add them."
"TeamViewer could improve by having support for other operating systems, such as Linux."
"The solution could improve by increasing or removing the time limitation on the use of a session."
"Sometimes, the app can be a little cumbersome when accessing certain aspects of the program."
Skype for Business is ranked 4th in Virtual Meetings with 60 reviews while TeamViewer is ranked 3rd in Virtual Meetings with 85 reviews. Skype for Business is rated 7.8, while TeamViewer is rated 8.6. The top reviewer of Skype for Business writes "Reliable, useful for remote work, and great but isn't as robust as Microsoft Teams". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". Skype for Business is most compared with Webex, Zoom, GoToMeeting, Cisco Meeting Server and Cisco Jabber, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and GoToAssist. See our Skype for Business vs. TeamViewer report.
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