We performed a comparison between Appian and Pega BPM based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Appian comes out ahead in this comparison. Pega BPM users say it is not robust enough. In contrast, Appian is a high-performing, reliable product.
"Write to Data Store Entity - Saving data in SQL databases is done easily using entities. Entities (CDTs in Appian terminology) define relationships and target schema tables via XSD files."
"It's heavy on business processing in terms of logic, process workflows, and primarily on the process design modeler. Appian is really great at that. In terms of the full stack set from a low-code platform perspective, it's definitely an eye opener since it can be deployed via mobile app and on the web as well."
"Appian's most valuable feature is that we can create end-to-end process workflows with minimum turnaround."
"We appreciate the drag and drop functionality and the easy to access plug and play features."
"Good workflow engines that bridge the gaps of processes."
"Appian helps you do a lot of things. It's easy to configure and build an application platform, and it offers a lot of features that you find in an RPA solution. It's flexible so you can reuse it for a variety of use cases."
"Technical support is helpful."
"Appian also has very flexible local integration."
"It is quite configurable, which is the most exciting feature. We can easily configure it as per our needs."
"The best part of Pega, for me, is that they let you reuse a lot of the aspects in the product."
"The most valuable features are case management and integration services."
"Pega is a local platform that has evolved from a BPM perspective. This allows teams using this solution to address complexities without having deep knowledge in a specific development area."
"The most valuable feature of Pega BPM is step-by-step voice guidance that converts your problem statement into different diagrams and then implements the process."
"The most valuable features of Pega BPM are low code, no code, functionality, and easy development."
"The most valuable aspect of the solution is the various workflows."
"This is a customizable product."
"We would like to see more reduced latency. We would like to make sure that the scale-out factor will be much more as workloads come in."
"We would like to have more granular control for interface styling."
"Appian has a few areas for improvement, which my organization raised with the Appian team. One is the Excel output which is limited to fifty columns when it should be up to two hundred or three hundred columns."
"The product’s pricing could be improved from the developers' perspective."
"The documentation needs to be improved."
"We'd like improved functionality for testing new devices."
"Appian could improve their customer-facing initiatives."
"Lacks integration with other products."
"The initial setup takes time."
"We need more light retail BPM tools within the Pega system. However, Pega is mostly for big companies."
"Pega Cloud early adoption and use for cross enterprise capability was new to many. The early adoption meant version 2.0 of their cloud service may require refactoring and redesign of some services."
"Currently, there isn't any feature I want to be added in the next release of Pega BPM because Pega always adds new features that my team welcomes and looks forward to learning. One area for improvement in the solution is the long learning curve, but after that, you'll find Pega BPM easy to use."
"The solution's pricing model or licensing model could be a little better."
"Lack of stronger cloud support is somewhat inconvenient for users and implementation."
"It needs more integration with other platforms."
"First-time customers will find its licensing tricky. The technical support team for this solution could be faster in resolving tickets."
Appian is ranked 4th in Business Process Management (BPM) with 58 reviews while Pega BPM is ranked 3rd in Business Process Management (BPM) with 57 reviews. Appian is rated 8.4, while Pega BPM is rated 8.2. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of Pega BPM writes "Fastens application development and has all the features to meet the requirements of our customers". Appian is most compared with Microsoft Power Apps, OutSystems, Camunda, ServiceNow and Mendix, whereas Pega BPM is most compared with ServiceNow, Camunda, Microsoft Power Apps, IBM BPM and OutSystems. See our Appian vs. Pega BPM report.
See our list of best Business Process Management (BPM) vendors, best Process Automation vendors, and best Rapid Application Development Software vendors.
We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.