We performed a comparison between AWS Step Functions and Pega BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is stable...The solution is easy to scale."
"The integration capability is easy, whereas building state machines is tricky."
"The number of historical events is great."
"AWS Step Functions acts as a high-level layer, allowing us to seamlessly integrate with microservices."
"It is a scalable solution."
"It's Amazon, it's scalable."
"It's a general solution that you can adapt to your own needs and is simple to use. We like that it can be integrated with everything in the AWS suite, and that the creation of the pipeline can be done using the graphical user interface."
"One can rate all the calls and that is a good feature."
"The ability to define processes, build reports, and get insights or analytics on data is most valuable. It is a powerful platform."
"While Pega technical support is okay, it also depends on the issues you need help with and who your contact is with Pega."
"Allowed us to develop and quickly release with confidence using cloud technologies."
"The solution provides us with a very good dashboard."
"Can do a lot of things with minimum time and cost."
"The most valuable aspect of the solution is the various workflows."
"There are a lot of frameworks in the product. I use Pega PRPC the most."
"Powerful, full-featured business process management with excellent support"
"The price and support are areas with shortcomings where the solution needs to improve."
"The solution's data size limit can be improved."
"The solution's pricing could be cheaper. It is cheaper than Airflow."
"It wasn't easy to understand the licensing model. It's like if you use just a little, it's cheap, but it becomes more expensive as you use more. It's like a hook that ties you inside the Amazon ecosystem. So, it creates a dependency."
"The interface can sometimes feel limited, as we're unable to see what AWS is running behind the scenes."
"Setup took about one day. We had some errors to understand in the beginning, but now everything is working good."
"I would like to see more data transformation features in Amazon Step Functions like additional operators and logic."
"It is hard to coordinate the declaratory language."
"The workflow automation can be slow, so there is room for improvement there."
"The way the IDE works with the chatbox and the taxonomy imports could be a little smoother."
"Lack of stronger cloud support is somewhat inconvenient for users and implementation."
"Pega currently is trying to add chatbots to their systems, and it's still quite immature. This part definitely needs to be improved."
"I believe that Pega's strategy when it comes to the UX part is not that great currently as compared to the other emerging BPM tools in the market."
"The biggest thing I have seen is when going from one version to another and upgrading to the latest version, it takes a pretty long time for an organization to go through an upgrade process. I think that's an area where they can make it a little smoother."
"What should be included is some UI features and maybe some integrations. This includes documentation on how the UI works."
"The main problem with Pega is that it is quite complex, so it is very difficult for the developer to learn."
AWS Step Functions is ranked 12th in Business Process Management (BPM) with 9 reviews while Pega BPM is ranked 3rd in Business Process Management (BPM) with 57 reviews. AWS Step Functions is rated 7.8, while Pega BPM is rated 8.2. The top reviewer of AWS Step Functions writes "Simplifies complex task automation and enhances development workflows while offering user-friendly interface, seamless scalability and efficient workflow orchestration". On the other hand, the top reviewer of Pega BPM writes "Provides built-in frameworks that can be reused and reduces time and cost". AWS Step Functions is most compared with Camunda, IBM BPM, Oracle BPM, Apache Airflow and IBM Business Automation Workflow, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian and IBM BPM. See our AWS Step Functions vs. Pega BPM report.
See our list of best Business Process Management (BPM) vendors.
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