We performed a comparison between Box and OpenText Extended ECM based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like that Box makes it easy to deploy virtual machines."
"The system's performance is impressive, and file sharing is notably straightforward."
"Sharing and collaborating across files and folders has been a massive game changer."
"File sharing, authorization on the back, its ease of use and reliable uptime performance are valuable features of this solution."
"It is really easy to load files to and from this solution."
"The most valuable feature of Box is security."
"Box is very user-friendly; more so than SharePoint."
"The solution is used for data storage and any kind of visualization."
"It's a very good solution."
"The tool's most valuable features are document storage, security, and compliance."
"Being able to tag metadata on documents and being able to have different workspaces in there for our documents is valuable. We do loan documents, and different types of documents have different types of retentions. We are able to categorize based on that, and we are able to do tag searching to find what we are looking for."
"The integration of a document management platform with many other applications, e.g. SAP, SuccessFactors, Salesforce, SharePoint, etc."
"OpenText Extended ECM's most valuable features include permissions and security models. I also like the tool's ability to add metadata and use it to categorize information."
"Simplicity to roll out, features available, customization options."
"The solution's automatic document numbering, state management, and process flow are very useful features to go through the full cycle of the document."
"Being able to search is valuable. Its search is pretty powerful. We are able to search for specific text, and it points us to the document that has that text. That is pretty powerful."
"In future releases, there could be encryption, to have better security."
"Data privacy, regarding where to store your data: Offering several transparent(!) options (where to store my data and whether to sync back or not and where to sync) regarding the local law situations (USA, EU, Switzerland!) would increase the credibility of a US based company (after NSA ‘snooping’)."
"I find their API to be quite complex and it could be more straightforward."
"One thing that Box would benefit from is a records management component."
"It could be cheaper."
"I haven't really come across a case where we're not able to use it for what it is, so I don't really have anything holding us up or any customers holding us up at this point that I know of. There are always some limitations, but as a technologist, I just live with them, and there is always room for improvement, but I don't have anything quantifiable."
"I would love to see the ability to invite collaborators extended to a file level, not just the folder level."
"Like all cloud platforms, there are always areas of improvement around sync to local devices."
"User interface needs improvement (at least in the version we are using, desktop client)."
"We had some issues with scalability in the production. So, I would rate it a five out of ten."
"A dashboard with information would be nice to see."
"The solution needs to improve the user interface."
"There are no additional features that I would like to see. I am pretty happy with it, but their support could be a bit better."
"I have not used it enough to start running into issues. Some of my technical guys could name a couple of things, but in terms of support, we did have challenges getting good responses from them."
"When it comes to addressing complex use cases, three or four years ago, we ended up purchasing an additional OpenText product called AppWorks because we started to run into some limitations with the workflow that can be done in Extended ECM. It was a little limiting, so we ended up getting another product."
"The solution should work better with partners and be more developer-friendly."
Box is ranked 4th in Enterprise Content Management with 39 reviews while OpenText Extended ECM is ranked 3rd in Enterprise Content Management with 18 reviews. Box is rated 8.4, while OpenText Extended ECM is rated 7.8. The top reviewer of Box writes "Allows you to upload and download files quickly but lacks integration with Office 365". On the other hand, the top reviewer of OpenText Extended ECM writes "Serves as a single source of support for the company but has scalability issues". Box is most compared with SharePoint, Microsoft OneDrive, Citrix ShareFile, Office 365 and Egnyte, whereas OpenText Extended ECM is most compared with OpenText Documentum, SharePoint, IBM FileNet, Hyland OnBase and Atlassian Confluence. See our Box vs. OpenText Extended ECM report.
See our list of best Enterprise Content Management vendors and best Content Collaboration Platforms vendors.
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