We performed a comparison between Cisco Meraki Systems Manager (MDM+EMM) and IBM MaaS360 based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The stability of Microsoft Intune is good."
"I like that we can implement conditional access."
"Stable product that's easy to set up compared to other MDM products."
"It has helped with compliance. It has helped to ensure that devices comply with the organization's policy. If they are not compliant and secure, they cannot access the resources."
"The Microsoft Windows Autopilot and Defender policies are the most valuable features of this solution."
"For our office workers who are not based in Norway, when we order the PC, we can do some of the settings for them. These are standardized settings. We can set them up exactly as they are in Norway so that they're the same."
"The one feature we find most useful is the Mobile Application Manager. There are two types, we have the complete MDM and the Mobile Application Manager(MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company detail on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."
"I can reach devices or computers over the internet. I don't need to worry about the network connectivity between the offices. I can manage any device. That is the most important part."
"It's robust, and we like the device availability, ease of purchase, and supplier stock availability."
"It’s helped us manage our endpoints."
"The solution is simple."
"Initial setup was easy."
"We can reconfigure a client’s setup remotely with minimal effort."
"It's a very easy solution for the most part, it's very easy to implement and very easy to administer."
"The best features of Cisco Meraki Systems Manager include its simplicity and ease of use. It is straightforward to set up and manage devices compared to other products."
"We use this solution for MDM."
"Remote enablement feature and access to internal resources on the VPN."
"One valuable feature is the ability to provide a secure environment. Another is the kiosk mode where MaaS360 can be used over a tablet or mobile device to ensure that a single application is used."
"It is a stable solution."
"The graphic, friendly interface allowed us to start without almost any support from the manufacturer."
"MaaS can force people to lock their phones. Not everyone likes having a PIN and other security features on their phones, but this sets a requirement that you can't get your emails unless you have a PIN on your phone. That was a good feature, and we were able to easily increase the PIN from four digits to six digits. Overall, it was pretty user-friendly."
"We've found the scalability to be very good."
"All features that we have deployed are useful. We do access office emails on our smartphones, and we have complete sync with Active Directory. Our calendar also gets synced in the MaaS360 application. We also ensure that the data from these official applications is not being misused by any of the employees. We have disabled cut, copy, paste, and all such features. It ensures that all the official data that our employees have on their smartphones is secure. Security is the paramount feature that we value in this product."
"The most valuable feature is that it's comprehensive - it covers mobile devices and laptops in one package."
"It would be nice to have a location tracker for the mobile device management tool. I'm not sure if it exists but hasn't been configured or if it's missing, but we've been unable to utilize the location features."
"It's only good for a Microsoft environment."
"Enhancements for managing MacOS more comprehensively would be beneficial."
"I would like to see easier pushdowns. Currently, we have to package our own software and then push it. Intune can make that way easier and integrate applications, such as Zoom and Adobe Acrobat, that are used by a lot of enterprise or corporate organizations."
"The mobile and tablet-based versions need improvement because they are not completely user-friendly, compared to the web version. Also, data synchronization with our existing asset manager, the synchronization between multiple assets and multiple devices, takes a lot of time due to the security scanning. It should be reduced."
"One big problem with Microsoft is that they're changing the names of the products quite often, or they're quite consistently doing so. Intune is now Endpoint administration. Constantly switching the user interface or the administrative interface makes it quite hard to keep pace. If you are on a two-week holiday and you come back and look at the same screen you have looked at for the last couple of months, it looks different, which is annoying. Changing things around all the time doesn't make it easy."
"Reporting could be improved. It needs to be more expensive and robust."
"The reporting needs to be a bit more interactive."
"The maintenance is average."
"There is room for improvement in terms of pricing."
"They need to allocate more energy in terms of their offering to devices that are not Apple devices."
"Integration with other tools, such as, ConnectWise Automate."
"The price could be better."
"Sometimes, the integrations are a bit tough."
"System's compatibility with Google Chrome could be improved."
"The solution can be expensive."
"IBM MaaS360 can improve the information provided for DLP control. Some of our customers would benefit from this."
"The solution needs to offer live technical support. Right now, it's just a chat window and it's rather unhelpful."
"The look needs to be updated and it could be simpler to use."
"We opted to go with Microsoft Intune because it just seemed to be a more mature and comprehensive enterprise solution, whereas IBM MaaS360 didn't seem to have the necessary breadth to manage all of our equipment. Along with laptops, I've had some BYODs. IBM MaaS360 just didn't seem as mature in our assessment."
"Local technical support would be helpful."
"They should allow for the building of custom reports with graphics."
"The reporting and alerting could be improved."
"An area for improvement would be handshaking with Microsoft in terms of trying to get a DLP on Microsoft OS."
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Cisco Meraki Systems Manager (MDM+EMM) is ranked 6th in Enterprise Mobility Management (EMM) with 26 reviews while IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 34 reviews. Cisco Meraki Systems Manager (MDM+EMM) is rated 8.4, while IBM MaaS360 is rated 7.8. The top reviewer of Cisco Meraki Systems Manager (MDM+EMM) writes "Easy to use and excels in generating reports". On the other hand, the top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". Cisco Meraki Systems Manager (MDM+EMM) is most compared with VMware Workspace ONE, Jamf Pro, ManageEngine Endpoint Central, SOTI MobiControl and Sophos Mobile, whereas IBM MaaS360 is most compared with SOTI MobiControl, VMware Workspace ONE, Jamf Pro, IBM MobileFirst and ManageEngine Endpoint Central. See our Cisco Meraki Systems Manager (MDM+EMM) vs. IBM MaaS360 report.
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