We performed a comparison between IBM MaaS360 and IBM MobileFirst based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, JAMF, VMware and others in Enterprise Mobility Management (EMM)."The biggest benefits of Intune are the ability to push changes and the added security. When we moved forward with Defender, we onboarded all those machines automatically. That helps dramatically. For a while, we were left with machines that weren't protected. We could see where people had done things they shouldn't have done, and Defender saved our skins a few times. It didn't happen a lot, but it happened enough that it made us glad we made that decision."
"One of the most valuable aspects of Microsoft Intune is its seamless integration with Azure Active Directory, offering capabilities akin to Group Policy Objects."
"Compliance and the policies that can be set are the most valuable features."
"One of the standout features of Intune is its seamless accessibility to work data, eliminating the need to be tied to an office or a desktop."
"With on-premises Active Directory, the main challenge was that we had no control when a user was working from home. We didn't know what exactly a user was doing and whether the AV was up to date or not. Intune provides better control of their machines."
"Intune provides full visibility into all active mobile device users. If their devices are noncompliant with our security policies, I have the flexibility to update them remotely."
"The most valuable features are the ones that make sure that the deployment is of a standard operating system and the Zero Touch deployment, which is very useful. This allows users to have an out of box experience."
"The most valuable feature for us is the security, including risk analysis and patch management."
"It helped us reduce the number of support incidents by limiting users' access to device configurations."
"It can change policies based on geolocation or schedules."
"Using this solution has made things more convenient. Earlier, we had to depend a lot more on IT to find and resolve our issues."
"The most valuable feature is that it's comprehensive - it covers mobile devices and laptops in one package."
"The implementation phase of IBM MaaS360 was pretty easy."
"It is a stable solution."
"The solution is quite stable."
"Mobile Device Configuration with policy applying: This significantly reduces time of device configuration."
"I like Its capability for developing hybrid applications, with an ability to integrate device-native code as well"
"IBM MobileFirst has one of the most feature-rich admin panels."
"With help of this product, we have been able to develop mobile applications without having complete knowledge of each mobile OS's native programming technology. App development, delivery, and code management have been very efficient using this product."
"I wanted to check if there is any provision at the Intune level to restrict certain things, such as a website, but unfortunately, that feature is available only in Microsoft Defender. Intune has web filtering capabilities, but they are only useful for protection from malicious websites, whereas we would like to be able to restrict a website. For example, YouTube is a clean website. No one would identify it as a malicious website, but if we want to stop the end-users from going to that website, we have to go for another product, such as Microsoft Defender or another third-party proxy solution. It would be great if this capability is included in Intune."
"There should be more support for macOS. Even though macOS is supported by Intune and Microsoft is working very hard to get more features into Intune to manage macOS, that's one thing they can give a lot more attention to."
"The installation is very easy. However, to be able to configure it you will need special knowledge, such as training or self-studies to have a proper level of security. There are many settings one has to understand before being able to implement Microsoft Intune."
"Microsoft Intune needs to improve the initial login process."
"The configuration and pricing can be improved."
"It would be great to see on-premises mailboxes and for the solution to have geofencing capabilities."
"The Mac integration has room for improvement."
"It would be nice to have a location tracker for the mobile device management tool. I'm not sure if it exists but hasn't been configured or if it's missing, but we've been unable to utilize the location features."
"They should allow for the building of custom reports with graphics."
"The user interface could definitely use some improvement."
"Configuring policies is difficult in IBM MaaS360. It also needs to improve usability."
"We opted to go with Microsoft Intune because it just seemed to be a more mature and comprehensive enterprise solution, whereas IBM MaaS360 didn't seem to have the necessary breadth to manage all of our equipment. Along with laptops, I've had some BYODs. IBM MaaS360 just didn't seem as mature in our assessment."
"An area for improvement would be handshaking with Microsoft in terms of trying to get a DLP on Microsoft OS."
"Zero day support is something they can work on. They can make it a little bit more user-friendly."
"User interface is basic and not very intuitive."
"IBM MaaS360 needs to have stronger points when it comes to the area of BYOD."
"I would like to see improved support for native device functions."
"There are issues with push notifications, especially for Windows mobile apps. JSONStore also crashes abruptly at times."
Earn 20 points
IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 34 reviews while IBM MobileFirst is ranked 7th in Mobile App Platforms. IBM MaaS360 is rated 7.8, while IBM MobileFirst is rated 8.4. The top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". On the other hand, the top reviewer of IBM MobileFirst writes "It provides access management for the enterprise user as well as for the consumer". IBM MaaS360 is most compared with SOTI MobiControl, VMware Workspace ONE, Jamf Pro, Cisco Meraki Systems Manager (MDM+EMM) and ManageEngine Endpoint Central, whereas IBM MobileFirst is most compared with Microsoft Azure App Service, SAP Mobile Platform and Ionic.
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