We performed a comparison between IBM MaaS360 and SOTI MobiControl based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is helpful for managing devices anytime and any place without requiring dependency on the local networks."
"The many policies available in Microsoft Intune for managing our devices are valuable."
"It's not working perfectly, but Microsoft's Autopilot offers great visibility into automated deployment solutions."
"It is a comprehensive security solution that not only controls access to enterprise resources but also tracks and prevents unauthorized access, ensuring the protection of sensitive data and preventing potential data loss scenarios."
"The solution is scalable. We currently have tens of thousands of users within our organization using the solution."
"Maturity makes it a stable product."
"We are a remote company, and the product helps us manage the global endpoints. It helps us natively manage the endpoints in the cloud from anywhere."
"I can see that the patch management process is much improved with the bundled patch management option available in Microsoft Intune compared to the KPI deployment required by the other deployment solutions."
"Mobile Device Configuration with policy applying: This significantly reduces time of device configuration."
"The best feature is the ability to control mobile phones, wipe and containerize the data, and keep employees' work data separate from personal data."
"The most valuable feature is the fact that we can find a lost device or shut the device down and wipe it is good for HIPAA."
"The product’s most valuable feature is email, browser, and application security."
"One valuable feature is the ability to provide a secure environment. Another is the kiosk mode where MaaS360 can be used over a tablet or mobile device to ensure that a single application is used."
"The solution is quite stable."
"The graphic, friendly interface allowed us to start without almost any support from the manufacturer."
"The most valuable feature is that it's comprehensive - it covers mobile devices and laptops in one package."
"The company's support is the best. That'd be the number one thing."
"The most valuable feature is the fact that I can manage my devices remotely."
"It has a user-friendly menu that helps manage special purpose devices for security."
"The best feature is its compatibility with various device versions, such as Windows, making it work seamlessly."
"SOTI MobiControl is the right solution for customers who want a reliable and low-cost MDM solution."
"The most valuable features are visibility and remote access."
"The Lockdown Kiosk Mode is very useful... When you have 9,000 people remotely using your applications, you want to make sure that they don't play with Facebook while they're supposed to be working... It also prevents installation of software that could be harmful or compromise the security of the phone."
"The feature I find most valuable within Soti is the ability to reset or unlock a device. A lot of the devices that we use are in the field. We have locations in Dallas, San Diego, Seattle, Washington, and Phoenix, Arizona and there isn't always someone, within our company, who is managing these devices. Sometimes it's the doctors' offices that we partner with where they use these devices. Having the ability to remotely reset a device or unlock a device has been super-crucial for me."
"It needs incorporation of Knox, ZeroTouch, etc."
"There should be more focus on mobile device security and integration."
"I would like to see the ability to deploy custom packages as a Windows 64-bit package, as opposed to the Windows 32-bit, which is the only one available now."
"There are a couple of issues with stability."
"For an existing customer who has an SCCM, it would need to be upgraded to an MECM first before I can introduce Microsoft Intune."
"I would like some integration with the Microsoft reporting platform Power BI."
"The pricing could be improved."
"Microsoft Intune is not user-friendly to manage and has room for improvement."
"The price could be lower."
"IBM MaaS360’s threat management feature needs improvement. It could identify even more malicious attacks."
"The user experience really isn't so good."
"IBM MaaS360 can improve the location reporter. There is a 15-minute delay and this does not allow for any usefulness."
"The user interface could definitely use some improvement."
"User interface is basic and not very intuitive."
"When we have MaaS360 installed on smartphones, it consumes the battery of the device at a much faster pace. This is one of the areas of improvement that I would like to highlight. We have also observed that in the contact list, a lot of duplication is happening. A single contact is duplicated three or four times, which also consumes more memory resources. If they can work on improving it for these aspects, it will have a more positive impact not only on the way the application is being consumed by the user but also on user satisfaction. A lot of new features are being deployed or rolled out by companies that are competitors of IBM MaaS360. IBM will have to ensure that all those features are on board so that we have a complete suite of features in the platform, rather than deploying multiple diverse solutions to cater to the requirements of our customers."
"We opted to go with Microsoft Intune because it just seemed to be a more mature and comprehensive enterprise solution, whereas IBM MaaS360 didn't seem to have the necessary breadth to manage all of our equipment. Along with laptops, I've had some BYODs. IBM MaaS360 just didn't seem as mature in our assessment."
"There could be a feature for user ID management."
"Reporting could be better. When I try to run a report, it doesn't have a filter or even a feature where I can choose what I have in the report. That's been a struggle since the first time I used it so I just don't touch it anymore."
"Where they need improvement is not as much on the technical side but, rather, on their communication. In general, that has been poor. Account management and communication could be greatly improved..."
"They should improve the lockdown feature."
"I have used Microsoft Intune but it is more complicated than SOTI MobiControl."
"Maybe if there were tiers, it would be better as then companies could lower the pricing by going to the lower deployment model."
"The management console could be improved to be a little bit more user-friendly. Some of the stuff is a little bit cumbersome, some of it feels like an engineering solution, but otherwise it's pretty good."
"They could organize the software a little bit better, where you access things on the console. It seems like I have to click in three different places in order to get it to go to one area. I should be able to access pretty much any point of the server, whatever I need to touch, from a panel, without having to go click on a menu, then click on the profiles, then click over on Server and go back up to the top and click on the type of device that I have, just to get my applications to show."
IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 34 reviews while SOTI MobiControl is ranked 5th in Enterprise Mobility Management (EMM) with 47 reviews. IBM MaaS360 is rated 7.8, while SOTI MobiControl is rated 8.2. The top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". On the other hand, the top reviewer of SOTI MobiControl writes "Provides enterprise mobility and remote control mobile device management". IBM MaaS360 is most compared with VMware Workspace ONE, Jamf Pro, IBM MobileFirst, Cisco Meraki Systems Manager (MDM+EMM) and ManageEngine Endpoint Central, whereas SOTI MobiControl is most compared with VMware Workspace ONE, 42Gears SureMDM, Jamf Pro, ManageEngine Endpoint Central and Scalefusion. See our IBM MaaS360 vs. SOTI MobiControl report.
See our list of best Enterprise Mobility Management (EMM) vendors.
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