We compared CylancePROTECT and Intercept X Endpoint (Sophos) based on our users reviews in five parameters. After reading the collected data, you can find our conclusion below:
Comparison Results: CylancePROTECT and Sophos' Intercept X Endpoint are both endpoint security solutions that provide advanced technology and protection against threats. CylancePROTECT is appreciated for its simple deployment and implementation, accurate threat detection, and user-friendly dashboard. However, it is considered expensive and some have concerns about the quality of support. On the other hand, Intercept X Endpoint offers multi-platform capability, centralized management, and 24/7 monitoring. It also has fair pricing and helpful technical support. Suggestions for improvements include installation speed, performance impact, and pricing. In summary, CylancePROTECT prioritizes technological advancements while Intercept X Endpoint focuses on multi-platform capability and effective threat management.
"Impressive detection capabilities"
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The setup is pretty simple."
"The price is low and quite competitive with others."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"Forensics is a valuable feature of Fortinet FortiEDR."
"Very easy to deploy. It can be done one by one or deployed by customizing an MSI file for GPO push."
"It does a good job of protecting us."
"It handles situations that the other threat management tools wouldn't find. It has worked well covering the weaker sides of the other products that we're integrating."
"Blackberry Protect offers endpoint protection. It's easy to deploy. It's scalable and stable."
"It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions."
"We are quite security-focused. Blackberry Protect as an endpoint solution for our service really delivers what we are expecting."
"The most valuable features of CylancePROTECT are its powerful machine-learning capabilities and predictive intelligence."
"The solution is extremely scalable. It's got the hybrid functionality, it's got the system functionality and cloud functionality as well."
"The most valuable feature of the solution is that it is less hash-based than competitors."
"I have found the most valuable feature to be the EDR."
"Offers artificial intelligence, security metrics and a lot of information gathered to make decisions."
"I find the security heartbeat feature with synchronized security very useful. It's a very nice feature that allows you to basically switch off an endpoint. When an endpoint has got a virus or something like that, or it's infected or compromised, you can isolate it from the network, but only if you've got an XG Firewall as well. It also provides ease of use. It is the only antivirus that can recognize 25 out of the 36 ransomware and virus techniques that have been often used in terms of the behavior base using heuristics. It's beautiful, utterly amazing. No other antivirus can do that."
"The threat analysis center is nice."
"The initial setup is pretty straightforward."
"This product integrates well with Sophos firewalls and should be seriously considered by Sophos Firewall clients."
"We find the app control and its threat protection to be the best features."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"I haven't seen the use of AI in the solution."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"The support needs improvement."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"The SIEM could be improved."
"The AI of CylancePROTECT has room for improvement. I'm on a trial license of SentinelOne, and its AI is much better than what's on CylancePROTECT."
"Additionally, their channel management has been lacking, with a notable disregard for small and medium-sized businesses, focusing primarily on large enterprises and very large MSPs."
"I would say one thing that they might need to bring in is protection for mobile devices."
"They could improve on the false positives, reporting and whitelisting features."
"The user interface is outdated."
"rom my experience interacting with the primary or the central administrative console, it's quite complex. You would need a fair bit of technical experience to set it up, implement and maintain it. That would be one area for improvement."
"It was not effective. There were a lot of false positives, even when we use Adobe, and everybody uses Adobe, which is not a threat."
"I would like to see a better UI in terms of sifting through more specific data and providing analytics. A little bit more would be nice."
"Technical support can be improved. There could be shared support, i.e. where someone in Egypt can respond."
"It would be better if it can automatically generate a report for each and every user so that the users get to know the things that shouldn't be accessed from their PCs. It can have information about malicious and non-malicious sites so users are aware of them, and they don't access malicious websites. Such reports can be generated at the end of the day. We should also be able to get through to their support team quickly. Currently, it takes more than half an hour to get through to a technical person."
"This product does not handle USB drives well."
"We had some initial problems with our deployment, and they were more around uninstalling Sophos Basic and installing Sophos Intercept X. We had some challenges with some of the uninstallation scripts. They can improve the deployment of Sophos Intercept X when there is already an existing Sophos version. They can also provide more information in the form of best practices and lessons learned from previous findings. A knowledge base with this type of information would be helpful."
"There should be a report including a flowchart or diagram. It will be useful to evaluate the software’s effectiveness."
"They should keep doing what they're doing. Both of them have entered the EDR/MDR space, and they're keeping up with their competitors. I have a hard time understanding why their capabilities aren't garnering more attention."
"We would like to deploy across a variety of machines simultaneously through the network."
"The tool should be made compatible with Linux and Microsoft operating systems."
CylancePROTECT is ranked 23rd in Endpoint Protection Platform (EPP) with 41 reviews while Intercept X Endpoint is ranked 7th in Endpoint Protection Platform (EPP) with 101 reviews. CylancePROTECT is rated 8.0, while Intercept X Endpoint is rated 8.4. The top reviewer of CylancePROTECT writes "Ensures advanced AI-driven threat detection to provide robust endpoint security, effectively preventing both known and unknown threats with minimal impact on system performance". On the other hand, the top reviewer of Intercept X Endpoint writes "A standard offering with good threat analysis but reduces machine performance". CylancePROTECT is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and Symantec Endpoint Security, whereas Intercept X Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business, SentinelOne Singularity Complete and Seqrite Endpoint Security. See our CylancePROTECT vs. Intercept X Endpoint report.
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