We compared Dell Avamar and Rubrik based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Dell Avamar earns acclaim for its scalability, data compression capabilities, swift incremental backups, and seamless integration with Data Domain and VM stacks. Rubrik is praised for its automated policy enforcement and efficient ransomware detection. Dell Avamar could improve its tape connectivity and bare-metal restoration. Users also requested better Azure backups and a more user-friendly interface. Rubrik could expand compatibility with open-source databases, improve documentation, and strengthen its ability to back up remote sites.
Service and Support: Some customers express satisfaction with Dell support, but others said there is room for improvement. Rubrik customers appreciate the support team's expertise and fast response.
Ease of Deployment: Opinions on Dell Avamar’s setup were mixed. Some users found it to be straightforward, while others considered it complex and difficult. Deployment time ranged from a few hours to a week, and assistance from Dell engineers might be necessary. Rubrik's setup is simple, and users say the support team was available to assist as needed.
Pricing: Dell Avamar’s pricing is generally seen as reasonable, but some users think it is expensive. Some users find Rubrik's pricing expensive, but many say it’s justified by its encryption and security features. Rubrik's license includes both software and hardware without any additional costs.
ROI: Dell Avamar provides cost savings through data reduction, deduplication, and compression. Rubrik provides peace of mind and some cost savings, but users say that quantifying the ROI is difficult.
Comparison Results: Dell Avamar is a scalable solution that offers excellent data compression and fast compression. However, Avamar earned mixed reviews for support, deployment, and pricing. Users also requested better Azure and bare-metal backups and restoration capabilities. Users like Rubrik’s advanced ransomware features, excellent support, and automated policy enforcement. However, some had issues with its remote backup abilities and high price tag.
"The most valuable features are scalability and integration."
"I have found the product to be scalable."
"All the features in the system are highly valuable."
"We've been using this solution to backup our servers. It is a simple backup and restore data application."
"The backup and recovery speed is very fast."
"The most valuable feature of Avamar would have to be the way it works over needing very little bandwidth to move data across a WAN or LAN."
"The most valuable feature is the integration with Data Domain and your VM stacks."
"It was very simple to deploy the solution to the client that you wanted to backup."
"Cut backup remediation to nearly nothing."
"Drives the back-end through a powerful, well-documented API."
"We had some VMware issue as VMware did some changes on the AHCI drivers. Rubrik saved our environment those times."
"Also, the web interface is really great. The design, from a user-experience standpoint, is really straightforward and easy to use... they nailed it. Usually, from the very first panel, the dashboard that you land on after login, you've got most of your functionality right around where you need it to be. You've got your new items on the left, you've got your support on the top right. Nothing really seems out of place or just stuck in someplace."
"Takes me 80 percent less time to manage my backup environment."
"It has a streamlined user interface, provides an improved tech support experience, and reduces time required to locate and restore data."
"Its reporting is most valuable. I like how it reports that everything is successfully backed up. It provides a summarized report that I can give to auditors and management."
"The tech support is extremely helpful."
"The interface has room for improvement. It's not ideal right now."
"When we used the solution, it was still new, and so the customer service/technical support was not the best."
"I have found the support from Dell EMC Avamar to be not as good as Veeam. The time it takes to receive support could be improved. However, once we have the support the agents are knowledgeable and helpful."
"The performance takes up a lot of resources, unfortunately."
"Avamar is still competitive because of the way we have deployed it, but we need to diversify and shift away from specific technologies. In addition to hypervisors, virtual machines, and bare metal servers, our customers need protection for Microsoft 365, SaaS, and the public cloud, so we need other technologies in the business to cater to those customers' needs. Those are the enhancements we would want from the Avamar platform, but that's not likely to happen. Dell has PowerProtect and Apex backup services. There are other Dell solutions that we'll use to fulfill our customers' requirements."
"The solution is not very strong on the Cloud. They should work out how they can use this as a backup as a service."
"It's an expensive solution."
"I think they could also move more towards cloud solutions. It already has some cloud tiering, but I think that could be more extensive. They should work with all cloud providers and I think in the future they will be on all cloud platforms."
"Rubrik is expensive."
"The product’s user interface needs improvement."
"There is room for improvement in pricing. After the licensing, the price tends to go up as time goes by."
"There are some features to improve on in Rubrik. For instance, they should have a tool where we can integrate with our SAP HANA. Directly from the HANA studio, we should be able to do a backup. That's what I'm looking forward to in the future."
"The open source database needs to be supported."
"The solution could improve by having fewer VM Stuns."
"The Polaris piece could use improvement. When you get a report and you have events that are suspicious, you cannot drill down and find out why it's suspicious. You only know it's suspicious, but you don't know the root cause. Other than that, everything works well."
"They have what's called an organization which means different groups of access to Rubrik, but the alerting only goes to the admins. My suggestion to Rubrik is to make sure that the separate organizations or groups of users get the appropriate alerting."
Dell Avamar is ranked 12th in Backup and Recovery with 81 reviews while Rubrik is ranked 4th in Backup and Recovery with 83 reviews. Dell Avamar is rated 7.6, while Rubrik is rated 9.2. The top reviewer of Dell Avamar writes "Stable, integrates well with other solutions, and has a good price, but its UI needs a refresh". On the other hand, the top reviewer of Rubrik writes "Easy to use with minimal training required, innovative, good support". Dell Avamar is most compared with Dell PowerProtect Data Manager, Veeam Backup & Replication, Dell NetWorker, Dell PowerProtect DP (IDPA) and Commvault Cloud, whereas Rubrik is most compared with Veeam Backup & Replication, Cohesity DataProtect, Commvault Cloud, Zerto and Veeam Backup for Microsoft 365. See our Dell Avamar vs. Rubrik report.
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