We performed a comparison between Microsoft Remote Desktop Services and Splashtop Remote Support based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is easy to use."
"It's pretty stable."
"The initial setup is not that difficult. I have gone through the RDS initialization steps, which only seem easy."
"The most valuable part of RDS is that it allows you to work from any location and check the server through a VPN connection."
"The most valuable feature is the ease of use."
"The solution works on Microsoft servers."
"The technical support is good."
"It's largely stable."
"The initial setup is simple."
"The tool's most valuable features are pricing and easy management."
"The solution is very fast."
"The ability to use mobile devices is helpful because we can support our clients from anywhere."
"There is a limitation on the number of concurrent users."
"Remote Desktop Services doesn't scale well."
"Microsoft Desktop Services is stable but it takes up a lot of resources in the CPU. It's a bit heavier than some solutions."
"Microsoft still has some really bad remote desktop appliance for Mac."
"Security in the connection between us and our clients' servers is something that can be improved."
"The stability must be improved."
"I want to connect easily from an external network even when I'm not in my enterprise or company. It should be easy to connect or integrate Microsoft Teams, for example, with Microsoft Remote Desktop Services."
"In the past, my company had faced some issues related to the stability of the product. The product's stability can be improved."
"The solution should add more options and tools for shortcuts, administration, etc."
"The integration features could be better."
"Splashtop Remote Support needs to improve customization."
"The packages that Splashtop has, tend to be a little bit confusing and should be simplified."
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Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 76 reviews while Splashtop Remote Support is ranked 17th in Remote Access with 4 reviews. Microsoft Remote Desktop Services is rated 8.0, while Splashtop Remote Support is rated 8.0. The top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". On the other hand, the top reviewer of Splashtop Remote Support writes "Offers remote support and management is easy ". Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, Citrix Workspace, VMware Workstation and BeyondTrust Remote Support, whereas Splashtop Remote Support is most compared with Parallels Access, TeamViewer, LogMeIn Rescue, ConnectWise ScreenConnect and Parsec. See our Microsoft Remote Desktop Services vs. Splashtop Remote Support report.
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