We performed a comparison between Nagios XI and ServiceNow Discovery based on real PeerSpot user reviews.
Find out in this report how the two Server Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I can monitor a phone on a desk to very big servers of any company."
"The installation is no problem. I've installed Nagios several times."
"Nagios is stable and it's easy to use the monitoring software, which is why we chose this product."
"It is an open-source platform with valuable features for performance and stability."
"It's a monitoring agent. It's designed to do one thing. Its most valuable feature is its monitoring."
"The most valuable features of Nagios XI are you can customize it based on your use case and requirements. It is flexible and easy to integrate with our systems. You can customize the solution by adding additional features using code."
"This is a very good solution and it is simple to use, for any company."
"Since this is an open source technology, if we are capable of writing the plugins in any scripting language, this product allows us to monitor anything we want."
"The process involving the original setup of the solution is excellent."
"In the past, I found troubleshooting difficult in ServiceNow Discovery because I didn't have much exposure to the platform during that time, but then I explored some troubleshooting features, and I found that it wasn't that tough, so this is one of the qualities I like about ServiceNow Discovery. I also like that log reading in ServiceNow Discovery is much better than other tools. Another valuable feature of the tool is that you don't need to install many tools to deploy ITSM. You only need to subscribe to the modules to deploy the proper ITSM in your organization."
"We mostly use the solution's ITSM and ITOM capabilities in most workflows."
"The most valuable feature of ServiceNow Discovery is its performance."
"ServiceNow Discovery works better than other products I've used."
"The most valuable asset is relationship building because the solution discovers and builds auto relationships in a way that makes cleanup very easy."
"It's a single system of record and it captures the relationships."
"Most fields on our forms are auto-filled, reducing manual maintenance for our infrastructure team. Post Discovery implementation there is hardly any maintenance."
"The scalability of Nagios XI is scalable. However, it is not easy to do."
"Improve the documentation, examples, and best practices, therefore users can understand how to do things."
"The installation and monitoring need improvement."
"Open-source software is usually not user-friendly."
"I would like to be able to extend it to all of our data centers, whether they are in the cloud or not. It would be helpful if I could connect everywhere."
"The pricing has recently risen. I know they've changed what is covered under the license, however, it doesn't change the way we use it and adds nothing to our experience, and yet we now have to pay more."
"The reporting structure could be more streamlined."
"I would like to see more customization in the network map because it is a bit tricky to use it."
"Whenever you try to discover something with the solution, you get errors that are not descriptive enough."
"The initial setup could be made easier. We hired professionals to implement it, and they trained our employees for ongoing processes."
"What needs improvement in ServiceNow Discovery is the reporting UI because I didn't find it as friendly compared to other tools. Other tools have better reporting UI than what's currently in ServiceNow Discovery. What I'd like to see in the next release of ServiceNow Discovery is more user-friendly out-of-the-box reporting that would be helpful for non-technical users. Some users such as managers would want to just do a few clicks to access the reports and shouldn't be required to do search queries, but right now, reporting in the tool isn't very user-friendly."
"On the Software Asset Management part of it, I expect additional reconciliation and Discovery features there."
"The solution needs to improve the cost of the solution. There are a few different solutions and they do act the same and have the same types of capabilities, however, the cost is quite high."
"ServiceNow Discovery should improve its cloud capabilities."
"It is one of the most costly applications in terms of subscription costs."
"Its integration with legacy apps is one area for improvement. ServiceNow Discovery offers out-of-the-box reports, and though that's okay, allowing easier report customization would improve the solution."
Nagios XI is ranked 5th in Server Monitoring with 54 reviews while ServiceNow Discovery is ranked 3rd in Server Monitoring with 38 reviews. Nagios XI is rated 8.2, while ServiceNow Discovery is rated 8.0. The top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". On the other hand, the top reviewer of ServiceNow Discovery writes "Valuable relationship building that discovers and auto-builds to make cleanup easy". Nagios XI is most compared with Nagios Core, Zabbix, PRTG Network Monitor, Wireshark and Icinga, whereas ServiceNow Discovery is most compared with Tanium, Microsoft Configuration Manager, Lansweeper, ScienceLogic and Axios assyst. See our Nagios XI vs. ServiceNow Discovery report.
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