We performed a comparison between Pega BPM and TIBCO iProcess Suite based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The initial setup is pretty straightforward."
"While Pega technical support is okay, it also depends on the issues you need help with and who your contact is with Pega."
"The case management functionality of this solution has been most valuable."
"There is a feature to accelerate the development so that business analysts can directly create their user stories and assign the task to the developers."
"The robotic process automation has increased the confidence of business users."
"This solution is useful for business process management if you have any banking solutions or need to manage a process."
"The most valuable feature is the situational layer cake."
"Pega BPM's most valuable feature is the use of CDX to solve problems."
"It's very simple to use and the integration features between Java and other services within the workflow are very easy."
"There are some UX shortcomings within the solution. However, it's my understanding that they have addressed them and in the next three months they will come out with a new updated version. They will be moving away from HTML5."
"An area for improvement in Pega BPM is security. It's secure, but it still has a lot of vulnerabilities. Pega BPM is robust, but it still needs some improvement performance-wise."
"The training aspect of Pega BPM requires significant enhancement. There should be more opportunities for third-party training and engaging events, such as hackathons where individuals can share their expertise. Additionally, the training structure itself should be more organized, as I have received feedback from my colleagues in the COE that the current training approach is overwhelming and requires excessive referencing to obtain accurate information. Another area for improvement would be the user experience with regard to RPA. Simplifying the IDA for citizen developers would make it easier for them to adopt the RPA tool."
"One of the areas of this solution that could be improved would be to advance the low code features of the application itself. We would also like to use the same platform to build any application, even if it is not necessarily defined as a functionality needed by a BPM."
"Pega is claiming they're into low code but as per Gartner Magic Quadrant, Pega is not there now."
"This is an expensive solution."
"If it could also be integrated with robotics, it could help with a lot of things, even if we don't have APIs, we could still talk to other applications. If it could invoke a bot, for example."
"It is not fully compatible with all versions of Internet Explorer, so sometimes, it does not work."
"Our customers and developers have complained that the UI is a little bit confusing."
Earn 20 points
Pega BPM is ranked 3rd in Business Process Management (BPM) with 57 reviews while TIBCO iProcess Suite is ranked 40th in Business Process Management (BPM). Pega BPM is rated 8.2, while TIBCO iProcess Suite is rated 8.0. The top reviewer of Pega BPM writes "Provides built-in frameworks that can be reused and reduces time and cost". On the other hand, the top reviewer of TIBCO iProcess Suite writes "An easy-to-use solution with great integration". Pega BPM is most compared with ServiceNow, Camunda, Appian, IBM BPM and Microsoft Power Apps, whereas TIBCO iProcess Suite is most compared with Apache Airflow, TIBCO ActiveMatrix BPM and Camunda. See our Pega BPM vs. TIBCO iProcess Suite report.
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