We performed a comparison between SentinelOne Singularity Complete and Symantec Endpoint Detection and Response based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"The setup is pretty simple."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"The product's initial setup phase is very easy."
"The most valuable feature is the quick response to attacks."
"The most valuable feature varies from client to client but having absolute clarity of what happened and the autonomous actions of SentinelOne are what most people find the most assuring."
"We have a preference for their receptor. It's good at finding many EFC files. EFC files could have a virus."
"The portal is the most valuable feature because it provides us with a single pane of glass view and is highly intuitive."
"The Microsoft integrations are most valuable right now."
"The visibility component is the most valuable feature."
"The most useful feature of all is deep visibility."
"In terms of the engines that SentinelOne uses, it has stopped various scripts from running and it's highlighted lateral movement that we weren't expecting."
"The solution is stable."
"The most valuable feature of Symantec Endpoint Detection and Response is its ability to conduct large scans on the endpoints without affecting the network."
"The most valuable features of this product include network isolation for machines and the ability to work with a consistent and defined set of virtual machines."
"The Detection vulnerability is very effective."
"IPS and the user interface are good features."
"In Symantec, we have found that the most important feature is Application and Device Control."
"Symantec Endpoint Detection and Response is stable."
"The setup is quite easy."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"The support needs improvement."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"The SIEM could be improved."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"It takes about two business days for initial support, which is too slow in urgent situations."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"I would like to have firewall functionality within SentinelOne Singularity Complete."
"SentinelOne Singularity Complete could improve by having DNS filtering. Other competitor solutions have this feature."
"SentinelOne needs to provide more documentation for administrators and analytics."
"The biggest thing for me in terms of improvements is the online console. There are frequent updates, and sometimes we'll get a little agitated getting signed in."
"The training for SentinelOne Singularity should be free. The solution has a lot of features but we do not know how to use them all. The moment someone purchases the solution they should contact them and provide them with a feature session on how to use the features."
"Email security should also integrate with it to get more visibility on it."
"The anti-ransomware technology takes up a lot of disc space."
"The solution can use up a lot of resources when scanning. It would be ideal if it was lighter."
"A significant deterioration in customer support."
"The solution’s scalability and stability could be improved."
"The Symantec portfolio is not big enough to cover the organization in all 360 degrees."
"The solution can always be more stable and more secure."
"In the future, it would be nice to have playbooks in the tool, to allow for some of the common activities to be automated. For example, some of the scannings of the malware can be too manual for a specific device. Additionally, a vulnerability manager would be beneficial."
"They need to improve their cloud presence."
"The GUI could be better."
"They do need to minimize the number of agents installed on a server."
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SentinelOne Singularity Complete is ranked 2nd in Endpoint Detection and Response (EDR) with 177 reviews while Symantec Endpoint Detection and Response is ranked 24th in Endpoint Detection and Response (EDR) with 28 reviews. SentinelOne Singularity Complete is rated 8.8, while Symantec Endpoint Detection and Response is rated 7.6. The top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". On the other hand, the top reviewer of Symantec Endpoint Detection and Response writes "A highly stable and affordable solution for detecting and preventing security threats". SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, Darktrace, CrowdStrike Falcon, ThreatLocker Protect and Check Point Harmony Endpoint, whereas Symantec Endpoint Detection and Response is most compared with Microsoft Defender for Endpoint, Trend Vision One, Kaspersky Endpoint Detection and Response Expert, Bitdefender GravityZone EDR and CrowdStrike Falcon. See our SentinelOne Singularity Complete vs. Symantec Endpoint Detection and Response report.
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