We performed a comparison between Alfresco and OpenText Extended ECM based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the flexibility of the searching elements of the metadata."
"I like the ease of use, sections, and calendar."
"Document repository."
"The product allows engineering teams and developers to introduce new things in a seamless and easy way."
"OpenText Extended ECM's most valuable features include permissions and security models. I also like the tool's ability to add metadata and use it to categorize information."
"Being able to search is valuable. Its search is pretty powerful. We are able to search for specific text, and it points us to the document that has that text. That is pretty powerful."
"The ability to add metadata and use that to categorize information is a valuable feature of OpenText Extended ECM."
"We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into where everything is. Being able to use that on top of the Content Server was a big help."
"Simplicity to roll out, features available, customization options."
"The tool's most valuable features are document storage, security, and compliance."
"The integration of a document management platform with many other applications, e.g. SAP, SuccessFactors, Salesforce, SharePoint, etc."
"Smart Viewing videos are most valuable for the end users. The end users like the look and feel of Smart View. It's similar to SharePoint, with the latest HTML5 features, filters, and everything. It's like online shopping."
"I would like them to consider document capture functionality."
"Metadata, auto class, disposition log, and legal hold."
"I think the presentation layer could be improved - currently, it's too complex, and there are too many features cluttered all over the screen."
"Alfresco has a very steep learning curve, and unfortunately, during the learning process, it's very easy to make errors, which often are unforgiving."
"The initial setup can get really complicated, and it takes time."
"OpenText Extended ECM's user interface could be improved."
"Pricing could be improved and the stability or the performance needs improvement, which is very important."
"The solution should work better with partners and be more developer-friendly."
"The solution needs to improve the user interface."
"The architecture needs improvement, as it's complex."
"We are looking for new, advanced UI features. Currently, the UI does not look great."
"I have not used it enough to start running into issues. Some of my technical guys could name a couple of things, but in terms of support, we did have challenges getting good responses from them."
Alfresco is ranked 9th in Enterprise Content Management while OpenText Extended ECM is ranked 3rd in Enterprise Content Management with 18 reviews. Alfresco is rated 8.0, while OpenText Extended ECM is rated 7.8. The top reviewer of Alfresco writes "Flexible and customizable but lacking integration with Microsoft". On the other hand, the top reviewer of OpenText Extended ECM writes "Serves as a single source of support for the company but has scalability issues". Alfresco is most compared with SharePoint, Hyland OnBase, IBM FileNet, OpenText Documentum and Nuxeo, whereas OpenText Extended ECM is most compared with OpenText Documentum, SharePoint, IBM FileNet, Hyland OnBase and OpenText Content Manager. See our Alfresco vs. OpenText Extended ECM report.
See our list of best Enterprise Content Management vendors.
We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.