We performed a comparison between Atos DirX Directory and ForgeRock based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, F5, Apache and others in Application Infrastructure."DirX Directory is the best feature of the product: a very fast, stable LDAP directory."
"The solution offers high performance."
"The role and attribute-based access control has been greatly improved."
"The most valuable feature is its knowledge."
"Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process."
"The most valuable features of ForgeRock are social login and data protection."
"Easy to navigate, handle and manage the applications."
"ForgeRock is an extensive product with many functionalities and capabilities, much more than many other tools combined."
"The support is good and prompt."
"ForgeRock products are customizable, and the out-of-the-box features are solid, too. I primarily use the OIDC compliance features. It's just a configuration. it's easy to set up and customize trees. We can add our own features if necessary. Banks and corporations have different standards and specific validations."
"The solution integrates well and it is important for them to keep up with the current trends in the market quickly enough, and they have been doing a good job at it."
"We have found the identity and access management tools in the solution to be particularly useful for our organization."
"An overall modernization of the product is required in order to keep up with newer products."
"Needs more available consultants and implementation partners."
"The Self-Service Portal is old school and it lacks easy accessibility for users."
"The user interface could be more convenient for people that don't know the tool too intensively."
"The price could be better. It would be better if they developed a better endpoint solution in the next release."
"ForgeRock is an open source solution and is available to everyone but it is not freeware. If you need support, you need a subscription for ForgeRock. Many of its functionalities need to be built up with the help of a consultant."
"We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced."
"As with any complex software platform, there is a learning curve to using ForgeRock, and it may require specialized expertise to implement and manage effectively."
"It should have a better user interface. Its flexibility should also be improved. It is not about simplifying; it is more about flexibility. Each company has its own requirements, and ForgeRock can provide more flexibility in terms of the use of existing modules to implement features for the customers."
"I think the upgrade process is sometimes a little complicated and there are failures that occur."
"The user interface could be improved as it is cumbersome and outdated. It doesn't have a responsive UI."
"The only problem with ForgeRock is that it is derived from an open-source product, so sometimes it's a bit unstable."
"The product's support services in the French language are not free."
Atos DirX Directory is ranked 19th in Application Infrastructure with 4 reviews while ForgeRock is ranked 4th in Access Management with 27 reviews. Atos DirX Directory is rated 6.8, while ForgeRock is rated 8.0. The top reviewer of Atos DirX Directory writes "An identity management system with valuable knowledge". On the other hand, the top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". Atos DirX Directory is most compared with One Identity Manager, CyberArk Privileged Access Manager and SailPoint IdentityIQ, whereas ForgeRock is most compared with SailPoint IdentityIQ, PingID, Microsoft Entra ID, Auth0 and Symantec Siteminder.
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