We performed a comparison between BMC TrueSight Operations Management and Splunk Infrastructure Monitoring based on real PeerSpot user reviews.
Find out in this report how the two Cloud Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Using the TrueSight platform we can monitor server performance and notify the customers using the integrated ticketing for events. We can let them know if there are any issues with a server, or application, or database."
"The most valuable feature of BMC TrueSight Operations Management is the dashboard presentation server."
"The noise reduction for ticketing works much better than we have seen in a lot of other companies."
"The most valuable features of the solution are alert management, alert generation, and event management."
"The solution's event management capabilities are fantastic. We do a best of breed. If, on the network side, they use a different tool, we pull all that data in so that we have a single console. It's kind of like the monitor of monitors. We're able to aggregate all the different types of data sets, whether it's log data, app data, OS data, infrastructure data, or network data. We're able to aggregate all those events and then correlate and be able to say we're having an event."
"The solution has a very good business event manager tool."
"The ability of this platform to monitor the very diverse assets that we maintain around the world is its most valuable feature... We support a vast array of manufacturers' equipment, like HP, IBM, Cisco, Dell, EMC, Hitachi... We can do it all with [this] one [solution]."
"It allows our operations team to have one single application to reference when investigating issues in our environment."
"The Add data feature lets you gather any type of log and easily analyze it."
"The solution's basic visibility is one of its most valuable features. So, it is a solution that is easy to use...The solution's initial setup process was straightforward."
"The most valuable feature is log reporting."
"The data collection from our VMs, containers, databases, and backend components is valuable."
"I find the monitoring console very helpful. With one click, I can see how we are performing, and at the same time, I can see what data is flowing."
"It's a very easy-to-use solution."
"Splunk has drawn our attention to how the network is running. If there are alarms on things that are not functioning, it gives us early warning on problems that could arise."
"The ability to create custom dashboards is one of the best features and that's typically why most people deploy Splunk. Users can create dashboards for just about anything."
"The dashboard and performance graphs should include a way to automatically schedule and export reports."
"Specifically around application performance monitoring, BMC is definitely not the market leader. The Dynatraces, the New Relics and the like are more of the market leaders in that space. I would like to see them grow that space a little bit more aggressively. It has not really been their bread and butter."
"The pricing could be better."
"Application performance management (APM) is an area with certain shortcomings in the solution that needs improvement. I"
"The solution's support service could be better."
"This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time."
"The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product."
"The stability of BMC TrueSight Operations Management needs improvement. My organization's infrastructure is vast and implemented based on BMC recommendations, but the solution needs to be optimized for large-capacity infrastructure."
"Splunk would be better if some tools were integrated to be able to take action on security or network concerns."
"The product collects a lot of data but it does not assure that it collects all of it."
"The solution should have more sensors regarding fiber intelligence for security measures."
"The solution's stability is an area that has room for improvement. It needs to provide constant stability to its users."
"We have both on-prem and cloud, and the challenge is getting all our log data aggregated or streams aggregated so that it is real-time. We do a pretty good job of that, but our organization is not using it as a security platform when it can do a great job of that."
"It would be useful if they provided some help pages. If you don't know too much about the tool, there should be more documentation readily available. It would be useful if they had a help button embedded in the solution so you could ask questions and get answers."
"Splunk could be better integrated with configuration manager solutions so we can automatically resolve issues without human interference."
"There is a lot of room for improvement with the automation."
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BMC TrueSight Operations Management is ranked 17th in Cloud Monitoring Software with 48 reviews while Splunk Infrastructure Monitoring is ranked 13th in Cloud Monitoring Software with 23 reviews. BMC TrueSight Operations Management is rated 8.2, while Splunk Infrastructure Monitoring is rated 8.2. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of Splunk Infrastructure Monitoring writes "Helps to ingest a massive amount of raw data and use it effectively". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas Splunk Infrastructure Monitoring is most compared with ServiceNow IT Operations Management, Nagios XI, Cisco Intersight, Amazon CloudWatch and ITRS Geneos. See our BMC TrueSight Operations Management vs. Splunk Infrastructure Monitoring report.
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