We performed a comparison between Cisco TelePresence and Webex based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Telepresence's most valuable feature is keeping highly paid employees, such as executives, on the ground instead of wasting time flying around the world. So if you have the right telepresence plan and form, it's not just the video cameras and the systems behind them, it's the way you lay out your meeting room.You can have multiple offices interconnecting in a single meeting, and it looks like everybody's in the same big conference room together because the telepresence yields such a fantastic amount of clarity."
"The configuration is a valuable."
"We have a dual screen option to enable video and content sharing."
"PresenterTrack cameras improve the meeting experience."
"The SpeakerTrack feature is the most valuable feature."
"It was stable. So, I would rate the stability a ten out of ten."
"The most valuable features of Cisco TelePresence are the basic standard features and the ease of use. Additionally, the configuration and integration are exemplary."
"TelePresence allows our customers to have a quick meeting while traveling and still be effective. It saves time and money."
"The stream is very smooth. That's what I like about Webex. Other video conference solutions like Zoom sometimes freeze and get buggy, but Webex doesn't."
"The most valuable features of the solution are communication, screen sharing, and collaboration."
"Webex's clarity is good for video and audio. I have found it better than Zoom. We can receive notifications of meetings which is helpful."
"I enjoy being able to make video calls."
"The most noteworthy aspect of Webex is its quality, which I found satisfactory without any notable issues."
"Webex has enhanced the remote team collaboration process regarding time management and cost savings."
"The solution is useful for communication."
"The solution could improve by having more dashboards and enhancing the processing speed."
"The price of Cisco TelePresence overall should be reduced."
"I would rate my experience with the initial setup a three out of ten, with ten being expensive. It was complex with badges and certificates. Too crazy."
"The tool is expensive."
"I was in touch with one of our clients and they mentioned that they would like to have a holographic video conferencing. It would be great if that feature would be added."
"MX800 comes only with one available DVI port. A few more HDMI ports will improve the system's capability."
"The calling features can be improved."
"My company does a lot of international calls. For some countries they do not have their local number to call in, all they have is a 1-800 number which is quite hard to find. If they want to improve they should set up the local number to call in. What would be beneficial."
"They should work to make it simpler."
"Webex could improve the calling feature. It would be helpful to be able to call outside the IP environment."
"We switched from Webex to Teams because there was a lag in the WebEx experience and also a lack of integration. Easy integration with a free email account like Microsoft or Google would be helpful."
"Webex's stability could be improved. It crashes very often. The user interface could also be improved to be more modern because it looks outdated."
"The performance of WebEx could be improved. If you're using it on a mobile device and on the laptop, you sometimes get glitches, where you've answered the call or joined a meeting on a laptop and your mobile device doesn't quite know what's going on. It may just be technical glitches, but it seems to be a bit shaky sometimes on mobile devices."
"Nowadays, it is hard to set up meetings using Webex since it has become a complicated process."
"Webex's translation feature could work more accurately."
Cisco TelePresence is ranked 10th in Virtual Meetings with 7 reviews while Webex is ranked 2nd in Virtual Meetings with 121 reviews. Cisco TelePresence is rated 8.0, while Webex is rated 8.0. The top reviewer of Cisco TelePresence writes "A scalable solution that needs some improvement in pricing and stability". On the other hand, the top reviewer of Webex writes "Used to conduct online third-party client meetings or third-party vendor meetings". Cisco TelePresence is most compared with Zoom, Polycom RealPresence Clariti and Cisco Meeting Server, whereas Webex is most compared with Cisco Meeting Server, Skype for Business, TeamViewer, Zoom and Huawei Video Conferencing Platform. See our Cisco TelePresence vs. Webex report.
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