We performed a comparison between ForgeRock and PingAccess based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Auth0, Okta and others in Access Management."ForgeRock has CIAM, which other products didn't have, and they have DevOps ready."
"I like the intelligent authentication feature."
"Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process."
"Easy to customize and adaptable to any environment."
"The most valuable features of ForgeRock are social login and data protection."
"The product is easy to set up."
"We have found the identity and access management tools in the solution to be particularly useful for our organization."
"The solution is very scalable. We have a lot of users that have been increasing over the years that we have been using it. We have approximately 20,000 users."
"The solution is highly stable and scalable"
"The product's support services in the French language are not free."
"Automatic Deployment needs improvement. it could be made easier."
"The solution requires more simplified customization. However, part of the problem is my clients determining their own preferences. Technology can help and do many things, but you have to define your own policies to ensure that the solution or service works within those parameters. Helping customers understand their business and different processes is another issue not relating to the functionality of this solution."
"I find that it's quite expensive for just an open-source system. Support is quite expensive."
"The solution's documentation is not very good, and they do not give more details."
"We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but the ticket is open for weeks and weeks. For some issues, we don't get a satisfactory solution or the solution doesn't work."
"We would like this solution to be developed for use with mobile applications."
"The only problem with ForgeRock is that it is derived from an open-source product, so sometimes it's a bit unstable."
"The initial setup appears to be difficult in the beginning."
ForgeRock is ranked 4th in Access Management with 27 reviews while PingAccess is ranked 15th in Access Management with 1 review. ForgeRock is rated 8.0, while PingAccess is rated 10.0. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of PingAccess writes "A hybrid lightweight solution that simplifies web management ". ForgeRock is most compared with SailPoint IdentityIQ, PingID, Microsoft Entra ID, Auth0 and Symantec Siteminder, whereas PingAccess is most compared with Symantec Siteminder.
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