We performed a comparison between ForgeRock and WSO2 Identity Server based on real PeerSpot user reviews.
Find out in this report how the two Customer Identity and Access Management (CIAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We create and define the permissions and configurations for the users."
"The support is good and prompt."
"Easy to navigate, handle and manage the applications."
"Installation and configuration are pretty easy for ForgeRock OpenIDM."
"The most valuable features are that it is easy to manage and it's stable."
"The most valuable features of ForgeRock are social login and data protection."
"I like the intelligent authentication feature."
"Easy to customize and adaptable to any environment."
"Some of the valuable features of the solution are the easy integration with processes, such as Single Sign-On. Overall WSO2 is straightforward and does not need customization."
"Comprehensive ecosystem."
"The product provides easy integration between API manager and IT server components."
"It's very easy to implement everything."
"The keystore feature has been most valuable for us."
"I would rate the solution's stability eight or nine out of ten."
"The single sign-on procedure itself, as well as the ability to connect to external user sources such as Microsoft Active Directory and LDAP servers, are the solution's most valuable features."
"We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced."
"The identity management model needs a bit of improvement."
"Lacks simplified documentation within the tool that requires use of a separate portal."
"The product's support services in the French language are not free."
"The solution's deployment should be made easier."
"The user interface could be improved as it is cumbersome and outdated. It doesn't have a responsive UI."
"The solution requires more simplified customization. However, part of the problem is my clients determining their own preferences. Technology can help and do many things, but you have to define your own policies to ensure that the solution or service works within those parameters. Helping customers understand their business and different processes is another issue not relating to the functionality of this solution."
"It should have a better user interface. Its flexibility should also be improved. It is not about simplifying; it is more about flexibility. Each company has its own requirements, and ForgeRock can provide more flexibility in terms of the use of existing modules to implement features for the customers."
"The solution could improve its development from a user perspective."
"I found the initial setup to be very complex."
"The high availability architecture has to be improved."
"There needs to be a good support model and easy-to-understand documentation."
"This solution does not have BPM workflows already integrated, we had to integrate the BPM module externally. They do not provide full-featured auditing and certification modules out of the box."
"This solution requires extensive knowledge to be used effectively as certain areas of its use are not user friendly."
"Sometimes working with the code is difficult because I search for documentation about the code and how to work with the code, which is where I believe they should improve, by providing some documentation on how to work with the code."
ForgeRock is ranked 3rd in Customer Identity and Access Management (CIAM) with 27 reviews while WSO2 Identity Server is ranked 6th in Customer Identity and Access Management (CIAM) with 7 reviews. ForgeRock is rated 8.0, while WSO2 Identity Server is rated 8.0. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of WSO2 Identity Server writes "Provides valuable API management features, but its technical documentation needs improvement". ForgeRock is most compared with SailPoint IdentityIQ, PingID, Microsoft Entra ID, Auth0 and Symantec Siteminder, whereas WSO2 Identity Server is most compared with Auth0, Amazon Cognito, SAP Identity Management, CyberArk Privileged Access Manager and SailPoint IdentityIQ. See our ForgeRock vs. WSO2 Identity Server report.
See our list of best Customer Identity and Access Management (CIAM) vendors.
We monitor all Customer Identity and Access Management (CIAM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.