We performed a comparison between Google Hangouts and Zoom based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"It's good for conferencing with others."
"Its ease of use is most valuable. It is just a click, and you're in the system."
"The most valuable features are the chat features and the video conferencing features that enable more than two or three people to be connected at a time."
"This is a stable solution."
"Google Hangouts is easy to use and has good performance."
"The video call feature is the most valuable."
"Google Meet is a clear and simple solution."
"The initial setup process is straightforward."
"The initial setup is very simple."
"The solution is easy to scale."
"The screen sharing capability is useful for teaching."
"Another advantage of Zoom is that it is easier to link a person that is not a Zoom user than it is with WebEx."
"The product's initial setup phase was easy."
"As a technical support guy, I think it's crucial to be able to connect with people remotely. Zoom is simple to use because they can share the screen and talk. The user can walk me through the issue they are facing."
"The setup is rather simple and straightforward."
"This video conferencing product is easy to use."
"It would be ideal if they could include in the offering a virtual whiteboard for users when they are running meetings."
"The algorithm should be improved to automatically deal with poor connections in a better way."
"The solution could integrate more automation into the product."
"I would like to see more focus on features for interacting with the participants in a group chat, such as screen sharing."
"We purchased a videoconference system called Zoom. We want to see if Google Hangouts has the ability to integrate our Zoom device to use it with Hangouts and meet directly."
"Google Meet should extend the time limit for a meeting from five minutes to at least thirty-five minutes."
"The stability of Google Hangouts could still be improved. How virtual backgrounds are handled also needs improvement."
"Google Hangouts restricts you to those with a Gmail account."
"The solution can improve by having the option to be able to lock the primary speaker on high definition the entire time. Additionally, it would be a benefit to have easy Zoom room-like features for individuals using lightboards. There should be quick invitations and integration with Slack and Outlook."
"I'd like integration with Outlook to set my meetings. As it is, right now, I have to go to the Zoom app to do that, and after that, export it to Outlook."
"Zoom should improve aspects of its security."
"The price must be improved."
"The solution’s stability could be improved."
"There is insufficient customization."
"When you join a meeting in Zoom, you may feel it is difficult to find some windows until you click a few buttons to help you eventually get to the window you want to see."
"In general, the price could be a little cheaper."
Google Hangouts is ranked 6th in Virtual Meetings with 51 reviews while Zoom is ranked 1st in Virtual Meetings with 201 reviews. Google Hangouts is rated 8.2, while Zoom is rated 8.4. The top reviewer of Google Hangouts writes "A tool for personal use with good screen-sharing capabilities". On the other hand, the top reviewer of Zoom writes "Easy to use and provides good video and sound quality". Google Hangouts is most compared with , whereas Zoom is most compared with Webex, Skype for Business, Cisco TelePresence, TeamViewer and Blackboard Collaborate. See our Google Hangouts vs. Zoom report.
See our list of best Virtual Meetings vendors.
We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
