We performed a comparison between HCL Sametime and Webex based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I can view the status and availability of colleagues or team members, which makes it easy to approach them when they are available."
"I like Webex because it is easy to work with."
"They have a feature called Call Me in which I need to type in my phone number and I can get a conference room to call my number rather than needing to dial in every time. I think that's a quite good feature."
"It allows me to conduct meetings, share files, record events, chat, and have presentations with co-workers."
"The transcripts from Webex calls get delivered to the inbox five minutes after the call. However, out of 20 people on a call, maybe only one person bothers to read through the entire transcript, which can be lengthy for an hour-long call."
"We use Webex for virtual meetings."
"Easy to use virtual meeting solution. Installation was straightforward without the need for a technical team."
"Webex is a reliable solution and has good video quality."
"Webex improved our overall team collaboration."
"The webinar should be integrated into Sametime for a larger number of participants."
"I would like it if Webex's mobile interface had all the same application integration as the desktop. Maybe the applications work on mobile as well, but we have not tried it yet."
"Sometimes, the solution lags because of performance issues."
"Webex support is not good. When we try to open a ticket, it takes approximately 24 hours. With Microsoft, we get support within two or three hours."
"The solution should have better integration with Microsoft."
"Greater visibility beyond infrastructure metrics would be beneficial. We could leverage insights into business performance indicators as well. I believe that incorporating more predictive capabilities into Webex for the next version would be beneficial."
"The product's user interface is an area with shortcomings, making it an area where improvements are required."
"There is a small bug when it comes to connecting my Webex with my Outlook Calendar. Some meetings show up, and others don't. They should fix this bug."
"Webex is a very demanding application, so it requires a very heavy bandwidth."
Earn 20 points
HCL Sametime is ranked 26th in Virtual Meetings while Webex is ranked 2nd in Virtual Meetings with 121 reviews. HCL Sametime is rated 8.0, while Webex is rated 8.0. The top reviewer of HCL Sametime writes "Easily communicate and share files with colleagues". On the other hand, the top reviewer of Webex writes "Used to conduct online third-party client meetings or third-party vendor meetings". HCL Sametime is most compared with , whereas Webex is most compared with Cisco Meeting Server, Skype for Business, TeamViewer, Zoom and Cisco TelePresence. See our HCL Sametime vs. Webex report.
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We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
