We performed a comparison between IBM FileNet and M-Files based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management."FileNet is very user-friendly... We have business users using and it is quite friendly for them."
"The most valuable feature is the way in which it enables clients and customers to quickly access the content and information that they use for everyday functions."
"I have found that it scales well."
"The product is robust and can process a lot of documents for enterprise content management."
"It has a straightforward approach to the install."
"Centralized our business documents."
"If we run into problems, which is inevitable (and we run into problems all the time), we get quick responses and good solutions back from the technical support."
"The document collaboration is very good. There is something called Pink Note where departments can collaborate within the document. It has a built-in viewer to see any type of document."
"Using M-Files means anybody on the executive team to go in and immediately look at a dashboard and know the status of a contract."
"The application's processing engineer needs to be more advanced."
"The only downside is that it takes a dedicated staff to maintain it and the learning curve is pretty steep."
"We'd like to use the docker, to have it containerized."
"There is room for improvement in the scanning solution, Datacap. It's improving all the time. But since it's more an end-user software, the end-users are constantly improving their processes, and I believe that sometimes we're not catching up with their requirements."
"One of the things I know is a bit of a challenge for them - because I know that it lives on top of FileNet, so it's not necessarily living on top of a relational database, per se - is that we also are using it as our system of record for our language management and our language definitions. I know that that was a little bit of a challenge, just because of the underlying architecture."
"The most valuable features of IBM File Manager are workflow, content, and process capabilities."
"I would like to see Azure AD added."
"The initial setup was pretty complex. There are too many options, and it can get a bit confusing."
"The integration with other products needs to be improved."
Earn 20 points
IBM FileNet is ranked 6th in Enterprise Content Management with 94 reviews while M-Files is ranked 7th in Document Management Software. IBM FileNet is rated 8.2, while M-Files is rated 9.0. The top reviewer of IBM FileNet writes "A document management system that helps in document digitalization and workflow management". On the other hand, the top reviewer of M-Files writes "Good workflows, and it is easy to use with a dashboard that improves contract visibility". IBM FileNet is most compared with SharePoint, OpenText Documentum, OpenText Extended ECM, IBM ECM and Mobius Content Services Platform, whereas M-Files is most compared with SharePoint, OpenText Extended ECM, OpenText Documentum, Microsoft Purview Records Management and DocuWare.
We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
