We performed a comparison between M-Files and OpenText Documentum based on real PeerSpot user reviews.
Find out what your peers are saying about Box, DocuWare, Hyland and others in Document Management Software."Using M-Files means anybody on the executive team to go in and immediately look at a dashboard and know the status of a contract."
"It is quite good."
"It has reduced the amount of paper documents; reducing time and errors in the process."
"The most valuable feature is that the documents are kept secure."
"The most valuable feature is the management."
"The most valuable features of this solution are the security, storage, and document search capability."
"It stands out for its impressive records management capabilities and the ability to handle an extensive volume of documents, even reaching into the billions."
"It provides possibilities for us to save documents and supporting the business process while doing so."
"OpenText Documentum has improved availability and performance in our organization."
"The integration with other products needs to be improved."
"I would like to see performance improvements, especially regarding slow response times."
"It needs a better UI and it should also be cloud-ready. The UI has not changed in years."
"It's difficult to manage and customize Documentum."
"The main issue is the software's performance when storing around 10 million or more documents. It becomes slow and needs improvement. Perhaps it's a cloud-related issue, but it needs to be addressed. It could be due to our S3 bucket or something else. Nevertheless, this is a significant challenge we're facing."
"The documentation often leaves customers feeling somewhat frustrated, as OpenText seems to expect customers to remind them constantly about the need for better documentation, as they don't provide clear guidance on their documentation practices."
"One area for improvement in OpenText Documentum is its handling of outdated documents, especially technical ones."
"Documentum is a very robust system. Everything can be improved, but at this time, I do not have anything in particular. If anything, they can put our software in their standard."
"The biggest issue for us is the price of the product."
Earn 20 points
M-Files is ranked 7th in Document Management Software while OpenText Documentum is ranked 2nd in Enterprise Content Management with 26 reviews. M-Files is rated 9.0, while OpenText Documentum is rated 7.8. The top reviewer of M-Files writes "Good workflows, and it is easy to use with a dashboard that improves contract visibility". On the other hand, the top reviewer of OpenText Documentum writes "Saves time and increases an organization's productivity". M-Files is most compared with SharePoint, OpenText Extended ECM, IBM FileNet, Microsoft Purview Records Management and DocuWare, whereas OpenText Documentum is most compared with SharePoint, OpenText Extended ECM, IBM FileNet, Hyland OnBase and Pega BPM.
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