We performed a comparison between OpenText SiteScope and SolarWinds Server and Application Monitor based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The stability of the Micro Focus Voltage SiteScope is good."
"SiteScope has built-in flat file DB, hence it removes the dependency of an external DB for higher stability."
"For the system environment, SiteScope can be useful."
"The most valuable feature of SiteScope is its infrastructure monitoring."
"Simple deployment: The deployment uses protocols such as NetBios, SSH, WMI, SNMP, which means that any device with any of these protocols will be monitored."
"It can monitor over a 100 technologies with built-in solution templates."
"It has multiple monitors that can be deployed OOTB, which includes basic system monitors for CPU, Disk, Memory, NIC's, etc."
"The product's readymade templates are perfect. It supports us a lot when we don't have much experience with the product. The templates offers us direction to proceed."
"The most valuable feature of SolarWinds Server and Application Monitor is the network devices' performance monitor is the best."
"AppInsight. Provides a simple way to get very in-depth monitoring configured for our most popular applications. Exchange, SQL, and SharePoint."
"The most valuable feature is application monitoring."
"The most valuable feature of SolarWinds Server and Application Monitor is its powerful monitoring capabilities."
"The solution can be deployed quickly."
"I'd rate technical support at eight out of ten. They are helpful and fast."
"The features like trends, capacity planning, recommendations, and diagnostics are the main items I focus on for added value."
"Extremely user friendly: Any IT professional can learn how to admin NPM in a short time."
"They have not kept up with browser security requirements or advances in GUIs, they switched to a corruptible database architecture instead of text config files."
"SiteScope isn't productive if you want to monitor RAM or if you want to monitor some URL."
"In terms of issues with Micro Focus SiteScope, some that we've run into were unintended, for example, extra executions of monitors and some false alerts when there were problems connecting to endpoints or there were issues with the application that sometimes resulted in false positives. We had a few issues with the way time zones were configured when the system time differed from the time indicated during the monitoring, but those were just little things that weren't too bad. As far as the limitations of Micro Focus SiteScope, the types of scripting files that can be executed are rather limited unless you go to some third-party plugins. These are the areas for improvement in the solution."
"It may lack some features other products in the category have like more detailed transaction tracking."
"The graphs and dashboard in the solution are areas that need improvement."
"Direct integration with an SMS gateway for sending critical alerts to the support SME. This will help customer investing in third party middleware solutions for SMS."
"The tool needs to support new technologies like Kubernetes. It also needs to improve scalability."
"It should improve its integrations with various tools, especially service management tools."
"It lacks a user experience for measuring things like the end-to-end time for which a user waits for a specific response in the system. In the application layer, it has some very basic stuff. You have to build your own with manuscripts and things like that."
"It needs time-based functions for monitoring. Some things need to be polled on a specific schedule or only during a specific window."
"The product does not explain why a problem occurred."
"Reporting is the only thing with which we currently have challenges. They have this in two ways. There is the report writer, which is the backend, and we also have web reports, which are on the console. So, they have removed the report writer for the backend reports, and we are making use of the web console, but most of the users are not finding it very interesting to use the frontend reports. I would like them to bring back the report writer. That's the key area within it to improve on the reporting. If they can bring back the report writer, then most users will actually be comfortable. I have some customers who are trying to export their report to an Excel format, but it is not possible because they said any report that has been done from the web console cannot be exported to Excel, but most of the customers need to export their reports to Excel. That's one area they need to work on."
"There is one feature that is a report writer. And they are currently trying to take it out from being a stand-alone application and integrating to the web. This doesn't give us the flexibility and it doesn't expand what we can get when it comes to reporting. So, putting it on the web is going to make it difficult to get some information. Leaving it where it is now will help us a lot."
"In terms of the dashboards on offer, they should work to improve them. The types of dashboards that you get in terms of the graphs on offer aren't ideal right now."
"Downside of the tools is the web console are hung or crash. It need to improve the performance."
"SolarWinds Server and Application Monitor could improve the server monitoring and the web application monitoring features are not good. Microsoft SCOM has better server monitoring."
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OpenText SiteScope is ranked 28th in Application Performance Monitoring (APM) and Observability with 24 reviews while SolarWinds Server and Application Monitor is ranked 18th in Application Performance Monitoring (APM) and Observability with 38 reviews. OpenText SiteScope is rated 7.6, while SolarWinds Server and Application Monitor is rated 8.0. The top reviewer of OpenText SiteScope writes "Doesn't require much custom coding and can run on different platforms, but the types of scripting files you can execute on it are limited". On the other hand, the top reviewer of SolarWinds Server and Application Monitor writes "We use this product for base and application monitoring. ". OpenText SiteScope is most compared with SCOM, Dynatrace, AppDynamics, Prometheus and Splunk Enterprise Security, whereas SolarWinds Server and Application Monitor is most compared with Azure Monitor, Dynatrace, AppDynamics, Prometheus and Nagios XI. See our OpenText SiteScope vs. SolarWinds Server and Application Monitor report.
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