We performed a comparison between Oracle CRM and Oracle Eloqua based on real PeerSpot user reviews.
Find out in this report how the two Marketing Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a stable solution."
"The solution is smooth, easy to use, easy to customize and it has many features. Plus, there are regular updates."
"We are most comfortable with the user interface that Oracle CRM has, it is very good."
"The most valuable features of the solution I like are its stability and customization."
"Technical support is very fast. It's customer friendly."
"The most valuable feature of Oracle CRM is the organization it provides."
"It is one of the most proficient CRM tools out there. It is comprehensive and scalable. It covers most of the CRM activities, business lines, and business requirements."
"Oracle CRM is a versatile solution with many features and functionalities that makes it a suitable solution for many different business use cases."
"It provides good support for really large databases."
"The solution is stable."
"Lead scoring is very useful for both measuring the effectiveness of campaigns as well as deciding which leads to send sales’ way."
"The ease of maintenance is the most valuable feature."
"Lead scoring has helped with the process of qualifying leads."
"The solution is good for B2B email marketing."
"The initial setup was straightforward."
"It is a user-friendly product."
"It’s complex to customize the tool."
"The data visualization should be better in Oracle CRM."
"Oracle CRM should have more integration with different platforms."
"Our infrastructure is set up for an on-premises deployment of this solution and I am concerned that the online deployment that we are moving to will not perform as well as our current on-premises storage systems. It could cause some problems, such as latency delays."
"In the planning area in order to calculate commissions the function could be improved. Currently, we are not using that functionality because it is very basic."
"We noticed that sometimes it can be slow, and then we have to refresh the whole system."
"The product is complicated to use for new users."
"This solution is only available on-premises. It could be improved by offering a cloud/SaaS option which is more scalable."
"The solution does not have a good database architecture."
"Eloqua doesn't have built-in features for WhatsApp marketing or SMS functionality."
"The cost of the solution has room for improvement."
"There are some things where improvement is needed. For me, it would be great if they integrated a tool like AI configuration capabilities within Eloqua itself."
"Reporting is very clunky and not user friendly."
"The reporting features should be improved."
"This product hasn't kept up to date on features."
"The product's initial setup process could be better."
Oracle CRM is ranked 5th in Marketing Automation with 32 reviews while Oracle Eloqua is ranked 3rd in Marketing Automation with 34 reviews. Oracle CRM is rated 7.8, while Oracle Eloqua is rated 8.8. The top reviewer of Oracle CRM writes "The solution is easy to deploy, scalable, and stable". On the other hand, the top reviewer of Oracle Eloqua writes "A well-known and flexible solution that provides a lot of features for B2B email marketing". Oracle CRM is most compared with Siebel CRM, SAP CRM, Microsoft Dynamics CRM, Amdocs CRM and Zoho CRM, whereas Oracle Eloqua is most compared with Salesforce Marketing Cloud, Marketo, Pardot, HubSpot Marketing Hub and Zift Solutions. See our Oracle CRM vs. Oracle Eloqua report.
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We monitor all Marketing Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
