We performed a comparison between Trend Micro Email Security and Trend Micro InterScan Messaging Security based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency."
"The risk level notifications are most valuable. We get to know what kind of intrusion or attack is there, and we can fix a problem on time."
"The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"Microsoft Defender has a feature to protect each and every attachment. Even if it's an encrypted attachment, it will check for any potential threats."
"The email protection is excellent, especially in terms of anti-phishing policies."
"The good part is that you don't have to configure it, which is very convenient."
"Microsoft Defender for Office 365 has improved my organization's security. It makes it easier to manage the infrastructure without the help of third-party applications."
"The most valuable feature of Trend Micro Email Security is effective phishing prevention."
"Since implementing it, we've seen a significant improvement in security. We no longer receive spam emails, and we're protected from various cyberattacks, including ransomware and social engineering."
"The solution's initial setup process was easy since it was deployed on the cloud."
"The email and the signature based protection is the most valuable feature."
"Trend Micro constantly releases new versions and patches based on evolving needs."
"Trend Micro Email Security’s most valuable feature is spam filtering."
"It is mostly stable."
"The technical support is good."
"The solution provides protection with its Email Track Records and Machine Manual features."
"The technical support services are excellent."
"Microsoft Defender for Office 365 should improve the troubleshooting tools. It's unclear whether the device is blocked at the firewall level or at the device itself. The granularity needed for troubleshooting is currently lacking. From my perspective, Microsoft should address this issue to benefit many users who likely share the same sentiment."
"Microsoft Defender for Office 365 must improve the overall management style, including the GUI. It also needs to change the filters so that it is easy to whitelist and blacklist data."
"In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement."
"Microsoft Defender for Office 365 could improve by giving customers information on techniques to prevent threats. For example, information about best practices on how to protect their own devices against hackers and scammers, such as educational information or training. This would help others have a better understanding of cyber security. Additionally, there can be more security features added."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"The XDR dashboard has room for improvement."
"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email."
"The company should focus on adding threats that the solution is currently unable to detect."
"Sometimes malicious email gets past the email gateway."
"There is room for improvement in threat detection, especially for advanced attacks and business email compromise."
"The product must provide better customization features."
"There is a lot of room for improvement towards the phishing kind of email filtering, with the different hijacking attacks, and with the kind of password attacks which these phisher attackers do."
"The patch management could improve in Trend Micro Email Security."
"I would like to see more integration of Trend Micro Email Security with different platforms."
"It is a bit expensive than the market price."
"The capacity handling and the scalability of the solution need to be improved since I feel Trend Micro lacks in such areas."
"The product's pricing could be more flexible."
"The solution's pricing could be improved."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
More Trend Micro InterScan Messaging Security Pricing and Cost Advice →
Trend Micro Email Security is ranked 8th in Email Security with 23 reviews while Trend Micro InterScan Messaging Security is ranked 31st in Email Security with 2 reviews. Trend Micro Email Security is rated 7.8, while Trend Micro InterScan Messaging Security is rated 7.0. The top reviewer of Trend Micro Email Security writes "The solution blocks spam emails from reaching the user’s mailbox but should introduce new features, improvements, and updates". On the other hand, the top reviewer of Trend Micro InterScan Messaging Security writes "Has good technical support services but could have flexible pricing ". Trend Micro Email Security is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Barracuda Email Security Gateway and Proofpoint Email Protection, whereas Trend Micro InterScan Messaging Security is most compared with Microsoft Exchange Online Protection (EOP). See our Trend Micro Email Security vs. Trend Micro InterScan Messaging Security report.
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
