We performed a comparison between ARIS BPA and Pega BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a scalable solution. Scalability-wise, I rate the solution a ten out of ten."
"The most valuable features of ARIS BPA are the centralized repository and the automatic rendering of diagrams."
"Fully-reportable database over Visio."
"Business Process Analysis: We can simulate, optimize, and analyse business processes based on various business requirements. It assures our rolling out the best processes."
"The most valuable feature is the flexibility of the solution to fully customize the methodology according to the company's needs, and to enforce that methodology with features like filters, semantic checks, and reports."
"The most valuable features are business process modeling and reporting."
"Platform that it supports covers legacy and new. Caters to moving older objects into an integrated DB, relatively popular ones: SQL, Oracle, etc."
"It is a well-featured, functional product."
"The most valuable feature is the situational layer cake."
"The solution offers excellent workflows."
"While Pega technical support is okay, it also depends on the issues you need help with and who your contact is with Pega."
"The stability has been good. We haven't had any issues."
"The initial setup is pretty straightforward."
"The user interface and the ease of developing the workflow for an application are valuable features."
"The robotic process automation has increased the confidence of business users."
"Pega BPM's most valuable features are case management, integration, the convenience of using REST APIs, and the ease of changing things at the UI level."
"The solution's processes are huge and it is not easy to get an overview of how things work. It needs to improve the interface. I would like to see the product include a better overview of processes and improve search."
"Areas for improvement include sales, prospecting, shopping, customer service, after-sales (claims and advice for the client), and all processes pertaining to customer loyalty."
"The reporting capabilities and the ability to create custom reports need to be simplified and made easy so that people even with a good functional understanding of the tool can leverage it to create their own custom report."
"An area where it lacks and can be considered for improvement in the future is if we can somehow automate or learn how we can automate different processes."
"The interface is a little archaic."
"Making it more customizable and easy to learn would be a benefit."
"In terms of improvement, the app could use some small details and functionalities."
"The integration between ARIS, webMethods, and project versions needs improvement."
"There is a scarcity of resources who have worked with this solution before."
"The training aspect of Pega BPM requires significant enhancement. There should be more opportunities for third-party training and engaging events, such as hackathons where individuals can share their expertise. Additionally, the training structure itself should be more organized, as I have received feedback from my colleagues in the COE that the current training approach is overwhelming and requires excessive referencing to obtain accurate information. Another area for improvement would be the user experience with regard to RPA. Simplifying the IDA for citizen developers would make it easier for them to adopt the RPA tool."
"They are currently spending some time on improving the product with respect to machine learning, especially related to robotic automation. They probably could be a little more adept on that area would help."
"Its implementation in the public sector was a bit complex."
"This is a quite expensive product."
"The local development approach is good in Pega, however, cost-wise, it's getting expensive. That needs to be addressed."
"This is an expensive solution."
"First-time customers will find its licensing tricky. The technical support team for this solution could be faster in resolving tickets."
ARIS BPA is ranked 6th in Business Process Management (BPM) with 64 reviews while Pega BPM is ranked 3rd in Business Process Management (BPM) with 57 reviews. ARIS BPA is rated 8.4, while Pega BPM is rated 8.2. The top reviewer of ARIS BPA writes "I can usually find an answer to my issue on ARIS Community". On the other hand, the top reviewer of Pega BPM writes "Provides built-in frameworks that can be reused and reduces time and cost". ARIS BPA is most compared with SAP Signavio Process Manager, ADONIS, Camunda, Sparx Systems Enterprise Architect and BiZZdesign HoriZZon, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, IBM BPM and Bizagi. See our ARIS BPA vs. Pega BPM report.
See our list of best Business Process Management (BPM) vendors.
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