We performed a comparison between Devolutions Remote Desktop Manager and Microsoft Remote Desktop Services based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ability to have all the connection information in one location saves so much time from trying to manage the same information across different applications."
"With the integrated VPN providers you are able to link the VPN entry directly to the session or entire folders, so you no longer have to configure the VPN manually on the machine."
"Allows us to configure limited access to resources with the security-based role feature (which we use for trainees and new employees)."
"Makes me instantly more focused on resolving the issue rather than getting to the issue."
"Initial setup was very straightforward."
"One credential can be used to access VPN, RDS, and more."
"It really helps to have all the data already pre-entered and all I have to do is enter the password."
"Devolutions's team is constantly making improvements to their products. If you submit a feature request, they are usually quick to implement it."
"The solution is stable and reliable."
"The solution is stable."
"I like the way it can assess our system."
"The solution is easy to deploy and there are many features available that you can turn on or off depending on your budget."
"The performance meets our requirements and the stability is good."
"The most valuable feature is that it gives me full accessibility to my servers."
"Since the tool has a graphical user interface, it's easier for us to access the server."
"Installing Microsoft Desktop Services is straightforward."
"The filing system of connections is a little clunky, but is completely functional."
"On complex setups, I actually needed to reach out to support to get it working correctly."
"Sometimes when updating, the install window is on top of the prompt to close the application."
"Sometimes the manual inventory of some entries hangs, and RDM must be closed via task manager."
"The RDM client (.NET issue, actually) can stall or lock up while it clears communication threads to the server."
"If there was a way to streamline the process, it would make it nice."
"There are always bugs to squash, beyond that, it is really kind of difficult for new users to discover and use many of the features due to the bewildering array of choices and ways to do things."
"The only complaint I have heard is there are too many updates. Each time there is an update (the app prompts to upgrade), it can be time consuming, especially when sometimes there are multiple updates per week."
"Microsoft still has some really bad remote desktop appliance for Mac."
"Teams component can be a bit cumbersome to use. It takes some time to get it working as expected."
"Microsoft Remote Desktop Services is only available for the professional version of the Windows operating system. This restricts a lot of users. The feature should be available for all versions."
"We'd like to see more integration with other vendors."
"There are times I get disconnected from the service and when one or two attempts to establish a remote connection. Microsoft should show where the problem is, I have to find it by myself."
"Remote Desktop Services doesn't scale well."
"Security in the connection between us and our clients' servers is something that can be improved."
"I would say it's expensive as there similar products available for free."
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Earn 20 points
Devolutions Remote Desktop Manager is ranked 26th in Remote Access while Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 76 reviews. Devolutions Remote Desktop Manager is rated 9.8, while Microsoft Remote Desktop Services is rated 8.0. The top reviewer of Devolutions Remote Desktop Manager writes "Best remote connection manager you can use today". On the other hand, the top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". Devolutions Remote Desktop Manager is most compared with TeamViewer, BeyondTrust Remote Support and VNC Connect, whereas Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, Citrix Workspace, VMware Workstation and Splashtop Remote Support. See our Devolutions Remote Desktop Manager vs. Microsoft Remote Desktop Services report.
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