We performed a comparison between Microsoft Remote Desktop Services and Splashtop Remote Support based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product saves time."
"The solution is stable and reliable."
"It's pretty stable."
"The solution is easy to deploy and there are many features available that you can turn on or off depending on your budget."
"I like that it works. In most cases, it's predictable. You know what you get."
"It's simple to set up."
"Everything is really good and it works well."
"The initial setup is not that difficult. I have gone through the RDS initialization steps, which only seem easy."
"The tool's most valuable features are pricing and easy management."
"The initial setup is simple."
"The solution is very fast."
"The ability to use mobile devices is helpful because we can support our clients from anywhere."
"There are problems with using Microsoft Teams within a virtual desktop on a mobile device."
"The performance of Remote Desktop Services could be better."
"In the past, my company had faced some issues related to the stability of the product. The product's stability can be improved."
"The only problems that you're going to have with the remote desktop are going to be firewall ports, security, and NLA, which is a net network level access control, or TLS transfer layer security or some other SSL-type of security."
"Sometimes the server stops working, and we don’t know why. Occasionally we’ll get a message to the effect of "There is no remote license.""
"The only issue I experienced was with the initialization of the session, which affected the stability of the solution."
"Security in the connection between us and our clients' servers is something that can be improved."
"We had some instability during the implementation process. This has since been resolved."
"The solution should add more options and tools for shortcuts, administration, etc."
"Splashtop Remote Support needs to improve customization."
"The packages that Splashtop has, tend to be a little bit confusing and should be simplified."
"The integration features could be better."
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Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 76 reviews while Splashtop Remote Support is ranked 17th in Remote Access with 4 reviews. Microsoft Remote Desktop Services is rated 8.0, while Splashtop Remote Support is rated 8.0. The top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". On the other hand, the top reviewer of Splashtop Remote Support writes "Offers remote support and management is easy ". Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, Citrix Workspace, VMware Workstation and BeyondTrust Remote Support, whereas Splashtop Remote Support is most compared with Parallels Access, Parsec, TeamViewer, LogMeIn Rescue and VNC Connect. See our Microsoft Remote Desktop Services vs. Splashtop Remote Support report.
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