Bonita vs Pega BPM comparison

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Bonitasoft Logo
4,558 views|2,968 comparisons
96% willing to recommend
Pega Logo
8,910 views|6,704 comparisons
90% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Bonita and Pega BPM based on real PeerSpot user reviews.

Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Bonita vs. Pega BPM Report (Updated: April 2024).
772,649 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Bonita is user-friendly.""The most valuable features of Bonita are the connectors, detailed documentation, and web applications. The documentation was useful because it is how I learned how to use it.""The solution is easy to use.""Its user-friendliness, along with the availability of comprehensive and clear documentation on the website is the most valuable.""Flexible and drag-and-drop type of UI is very valuable. The integrations are also very good. You can build workflows very quickly, which is my favorite activity. By using the GUI, you can build the entire mechanism, notifications, and all this kind of stuff.""It is a great product that is powerful in developing applications.""The solution is stable. Even the older versions are stable.""The user interface is better than all of the open-source BPMs that I have tried."

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"Case Management, as well as Workflow Automation, are Pega's most powerful capabilities.""Pega is a local platform that has evolved from a BPM perspective. This allows teams using this solution to address complexities without having deep knowledge in a specific development area.""The case management functionality of this solution has been most valuable.""The user interface and the ease of developing the workflow for an application are valuable features.""Pega BPM's most valuable features are case management, integration, the convenience of using REST APIs, and the ease of changing things at the UI level.""Decreased time for plane departures and landing, supported analytical insight for planning of three to six month forecasting, and helped with operational decision planning and support.""The stability has been good. We haven't had any issues.""It is quite configurable, which is the most exciting feature. We can easily configure it as per our needs."

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Cons
"There could be an improvement in IoT connectivity.""It would be nice to have a wizard to help walk through the development process and create a backbone.""There is a need for more components in the library and additional customization options for these components.""We are struggling a bit with integrations.""The main issue with Bonita is that the workspace crashes sometimes.""The dashboard has limited features.""I would like to improve the product's load balancing.""Bonita must add a rule engine. We are a 360-degree partner of Bonita. We can integrate with any kind of rule engine. We have a dashboard related to engine performance, but getting a configurable dashboard for the Buildium or transactional data will add value."

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"Compared to other BPM products, the interface is somewhat complex, so the usability could be improved.""Reporting is not so clear and not so great. We really struggle to get the right reporting. When we need reporting based on the content of the tickets, we are not able to get it. The MIS reporting is not great. That's one of the reasons why we are switching to ServiceNow. Its compatibility with the higher versions of Internet Explorer should be improved. It really works well in Mozilla Firefox or any other browser, but when it comes to Microsoft Edge or Internet Explorer, sometimes, the layout gets disturbed. The positioning of the buttons changes, and there is some distortion in the layout. I am not sure whether it is our configuration problem or Pega's, but when it is working in Mozilla Firefox, it should also work in Microsoft Edge or Internet Explorer.""Pega currently is trying to add chatbots to their systems, and it's still quite immature. This part definitely needs to be improved.""Pega BPM's documentation should be improved, especially for freshers or new trainees.""I believe they simplify the application development. It is still complex. The learning is not easy, it takes time compared to other products on the market.""I believe that Pega's strategy when it comes to the UX part is not that great currently as compared to the other emerging BPM tools in the market.""We have experienced a few technical challenges, particularly triggering the workflow through file drops and accessing files.""The way the IDE works with the chatbox and the taxonomy imports could be a little smoother."

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Pricing and Cost Advice
  • "have installed the image of Bonita BPM on Amazon AWS and there is just one option to use and pay for."
  • "Price to service ratio with Bonita BPM is good."
  • "I believe this is a very good financial choice."
  • "The Community Edition comes free of charge."
  • "We are using the Community Version, which can be used free of charge."
  • "Licensing cost for the Enterprise edition comes out to be around 40,000 a year. There is also a Community edition, which is free. Some customers can go for the Community edition, but some of them require the Enterprise edition. Big companies go for the Enterprise edition, which comes with a lot of additional features such as a mobile app."
  • "The price of the solution is reasonable."
  • "The price is fair for what we are using the solution for."
  • More Bonita Pricing and Cost Advice →

  • "Licensing is expensive. You need to wisely select between per user and per case."
  • "They have both on-premise and cloud licensing. If you are a small to medium company, go for the cloud option because that eliminates a lot of the setting up of your DevTest and performance environments, multiple environments, because you can buy that from Pega with the cloud option. So your setup time really goes down. If you're a large company, then you're better off putting it within your company. You have other skill resources within your company to create environments."
  • "They need to come up with licensing options. Right now they do have a cloud-based option, but the cloud prices I've seen are much more expensive compared to competing products."
  • "The licensing fees are based on the number of users."
  • "May be somewhat more expensive than other solutions initially, but should have enhanced return on investment."
  • "The price of this solution, including installation and configuration, is comparable to competing vendors."
  • "The pricing is pretty good, compared to other similar products."
  • "It's a user-based license where, as you scale the numbers of users, the price increases."
  • More Pega BPM Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With Bonita, you can build the entire mechanism using the GUI, it’s that simple. You can… more »
    Top Answer:The user interface is easy to use.
    Top Answer:You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everything… more »
    Top Answer:My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could… more »
    Top Answer: Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega BPM… more »
    Ranking
    Views
    4,558
    Comparisons
    2,968
    Reviews
    6
    Average Words per Review
    366
    Rating
    8.3
    Views
    8,910
    Comparisons
    6,704
    Reviews
    24
    Average Words per Review
    525
    Rating
    8.2
    Comparisons
    Camunda logo
    Compared 57% of the time.
    Bizagi logo
    Compared 20% of the time.
    Apache Airflow logo
    Compared 3% of the time.
    IBM BPM logo
    Compared 3% of the time.
    Visio logo
    Compared 1% of the time.
    ServiceNow logo
    Compared 24% of the time.
    Camunda logo
    Compared 17% of the time.
    Appian logo
    Compared 9% of the time.
    Microsoft Power Apps logo
    Compared 6% of the time.
    IBM BPM logo
    Compared 6% of the time.
    Also Known As
    Bonita BPM
    Pegasystems, SmartBPM
    Learn More
    Pega
    Video Not Available
    Overview
    Bonitasoft helps innovative companies worldwide deliver better digital user experiences for customers and employees. The extensible and open Bonita application platform unleashes the full potential of multidisciplinary development teams to create Living Apps: applications that allow continuous and incremental improvement, connecting tailored user interfaces with reliable back-office operations.

    Pega BPM is a low-code process automation software product that helps organizations quickly build business applications that deliver the demanded experience by customers. This product is a business process management (BPM), process automation, rapid application development, and low-code development tool.

    Pega utilizes business process management (BPM) - a methodology to manage processes and workflows in an organization with the aim to increase work process results. The product implements BPM in the following steps:

    • Analysis: Through comprehensive analysis, the processes that can be created or optimized to meet business needs are identified.

    • Design: The design of a process aims to reduce errors and maintain relevant standard operating procedures.

    • Modeling: The process design can be modeled using various software tools.

    • Execution: The process model execution can be governed through a business rules engine.

    • Monitoring: Monitoring is performed to detect any issues and collect relevant data.

    • Optimization: The collected data is used to optimize and improve processes.

    Pega BMP utilizes this methodology to automate and simplify operations for companies and improve business agility. The solution can automate business operations such as business rules, mobile application development, reporting, case management, security, integration, and predictive and adaptive analytics. It can be employed on premises and in the cloud and allows for automating services such as accounts, marketing, and sales.

    Pega BPM Features

    Pega BPM has various features through which businesses can automate processes and reduce operational costs. Some of these features include:

    • Adaptive Decision Management: Through the support of data analysis concepts, this product feature allows users to make crucial decisions. It supports the retrieval of data automatically, facilitating real-time decision-making. It also provides the ability to make decisions at all times, depending on changes in the processes.

    • Automatic Code Generation: The programming time at a company can be reduced through this feature, as it generates application codes automatically. The feature offers industry-specific solution frameworks for developing applications and visual development tools, allowing business users to build apps. This enables the simplification of complex business processes by converting them.

    • Pega Omni-channel UI: The user interface (UI) of Pega BPM is a design-once and deploy-anywhere model. This means that any channel can be interfaced with the UI, as designs can be adapted to various parameters, including device, channel, or user.

    • Pega Live Data: This feature of the tool integrates all the business’s data, analyzes it, and summarizes it into formats suitable for presentation. The feature has a caching option, which improves data management by reducing the load on external applications.

    • Pega Situational Layer Cake: Through this feature of the solution, business processes can be adjusted regarding changes in customer type, departments, products, geographies, time, languages, and channels.

    • Pega Pulse: Through Pega Pulse, employees, partners, and customers can collaborate and solve issues simultaneously.

    Pega BPM Benefits

    Pega BPM has various benefits for businesses. They include the following:

    • Accelerates business processes by building applications in a timely manner.

    • Provides automatically tailored screens and forms for customers to improve user experience and engagement.

    • Can be utilized on various sources, including being moved from a data center to the cloud and vice versa.

    • The low-code functionality decreases the need for developer intervention and reduces the costs of outsourcing IT assistance and maintenance.

    • The tool offers a flexible UI that allows users to switch from web to mobile during all times of product usage.

    • The platform offers business scalability incrementation through quick application development.

    Reviews from Real Users

    Amarender C., a feature lead at a financial services firm, thinks Pega BPM is easy to set up with great documentation and training.

    Anoop S., a delivery manager at LanceSoft, rates the product highly because it is user-friendly and has case management and claims management functions; has good documentation and a community portal that help in learning the product and resolving issues.

    Sample Customers
    With more than 1000 customers in 75 countries, and its ecosystem of more than 120,000 members, Bonitasoft is the largest provider of open-source Business Process Management, Low-code and Digital Transformation software worldwide.
    The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
    Top Industries
    REVIEWERS
    Energy/Utilities Company20%
    Financial Services Firm20%
    Computer Software Company20%
    Retailer10%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm14%
    Comms Service Provider8%
    Educational Organization8%
    REVIEWERS
    Financial Services Firm32%
    Computer Software Company30%
    Comms Service Provider11%
    Manufacturing Company5%
    VISITORS READING REVIEWS
    Financial Services Firm25%
    Computer Software Company14%
    Manufacturing Company8%
    Government6%
    Company Size
    REVIEWERS
    Small Business48%
    Midsize Enterprise14%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise12%
    Large Enterprise61%
    REVIEWERS
    Small Business7%
    Midsize Enterprise16%
    Large Enterprise76%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise9%
    Large Enterprise73%
    Buyer's Guide
    Bonita vs. Pega BPM
    April 2024
    Find out what your peers are saying about Bonita vs. Pega BPM and other solutions. Updated: April 2024.
    772,649 professionals have used our research since 2012.

    Bonita is ranked 11th in Business Process Management (BPM) with 27 reviews while Pega BPM is ranked 3rd in Business Process Management (BPM) with 57 reviews. Bonita is rated 8.2, while Pega BPM is rated 8.2. The top reviewer of Bonita writes "A simple and lightweight college course automation system with third-party integrations". On the other hand, the top reviewer of Pega BPM writes "Provides built-in frameworks that can be reused and reduces time and cost". Bonita is most compared with Camunda, Bizagi, Apache Airflow, IBM BPM and Visio, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and IBM BPM. See our Bonita vs. Pega BPM report.

    See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.

    We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.