We performed a comparison between Devolutions Remote Desktop Manager and Microsoft Remote Desktop Services based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The interface is great to work with as it allows multiple connections in a tabbed interface. It also has the option to automatically start a VPN or an SSH tunnel, if required."
"Being able to store my credentials makes connecting a breeze."
"The ability to have all the connection information in one location saves so much time from trying to manage the same information across different applications."
"It saves a lot of time for all of our IT staff from having to just use the RDP Windows client and reenter each server every time we access a different system."
"One credential can be used to access VPN, RDS, and more."
""Inherited" function for credentials - Configure the desired credential at one (top) location, and use the Inherited function on all sub-connections that should use this credential."
"Documentation per entry, good for device configs or important/special instructions."
"Setup and installation was simple."
"It's part of the Microsoft Operating system and is free."
"I've had good experiences with Microsoft customer support."
"The performance meets our requirements and the stability is good."
"Since the tool has a graphical user interface, it's easier for us to access the server."
"Microsoft is very reasonable in its approach to cost."
"The solution now includes a multi-screen feature which is great."
"The solution is now stable."
"The most valuable features are availability and security."
"If there was a way to streamline the process, it would make it nice."
"There are always bugs to squash, beyond that, it is really kind of difficult for new users to discover and use many of the features due to the bewildering array of choices and ways to do things."
"The filing system of connections is a little clunky, but is completely functional."
"Security roles could be improved, especially by enabling renaming of a role."
"The only complaint I have heard is there are too many updates. Each time there is an update (the app prompts to upgrade), it can be time consuming, especially when sometimes there are multiple updates per week."
"Maybe some clipboard functions could be added along with integration of different software."
"Sometimes the manual inventory of some entries hangs, and RDM must be closed via task manager."
"The RDM client (.NET issue, actually) can stall or lock up while it clears communication threads to the server."
"Microsoft still has some really bad remote desktop appliance for Mac."
"We face frequent disconnections."
"The training profiles could be better."
"I would like to see a web-based interface, instead of client installation to refresh the UI through HTML."
"The product is not very scalable."
"The solution is unsuitable for direct external internet connections. You must set up a VPN and password handling to use it."
"It could be more user-friendly."
"Users have to re-enter their ID and password every time they log on, which is tedious and repetitive."
More Devolutions Remote Desktop Manager Pricing and Cost Advice →
More Microsoft Remote Desktop Services Pricing and Cost Advice →
Earn 20 points
Devolutions Remote Desktop Manager is ranked 26th in Remote Access while Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 76 reviews. Devolutions Remote Desktop Manager is rated 9.8, while Microsoft Remote Desktop Services is rated 8.0. The top reviewer of Devolutions Remote Desktop Manager writes "Best remote connection manager you can use today". On the other hand, the top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". Devolutions Remote Desktop Manager is most compared with TeamViewer, BeyondTrust Remote Support and VNC Connect, whereas Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, Citrix Workspace, VMware Workstation and Splashtop Remote Support. See our Devolutions Remote Desktop Manager vs. Microsoft Remote Desktop Services report.
See our list of best Remote Access vendors.
We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.