We performed a comparison between Microsoft Azure App Service and Pega BPM based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product is scalable."
"Debugging using Application Insights is a valuable feature."
"The cost is reasonable."
"What I found most valuable in Microsoft Azure App Service is that it's a PaaS. I also like that it supports Docker and multiple frameworks so that you can work on Java, Ruby on Rails, PHP, and Python."
"The solution overall is very good."
"I'm a decision-maker, not a technician. From my perspective, the most significant advantage is that Azure is a one-stop shop. Everything we needed was included in the Microsoft Agreement. During COVID, it was the most convenient and most straightforward decision."
"The stability of Microsoft Azure App Service is good."
"The best feature is scalability, which allows you to target potential clients worldwide by connecting the application to a local server. This makes the application readily accessible, and the response time will be much better."
"There is a feature to accelerate the development so that business analysts can directly create their user stories and assign the task to the developers."
"The most valuable feature is flexibility, as we can configure it to best suit our requirements."
"It is a stable solution...It is a scalable solution."
"When our clients automate the KYC and onboarding processes, they can reduce their manual force and then deploy them in much better tasks rather than the mundane activities of selecting forms and gathering information."
"The robotic process automation has increased the confidence of business users."
"While Pega technical support is okay, it also depends on the issues you need help with and who your contact is with Pega."
"The case management functionality of this solution has been most valuable."
"The solution is able to support the size and scale required."
"Lacking somewhat in template data flows."
"There is always room for improvement price-wise."
"There is still room for improvement in terms of the maturity of the solution. Everything is available that we need, but the issue is that they are still upgrading. Even though they have Azure applications and automation services, they still need to mature more. There are many things that need to mature and the road map for this is quite long, taking another three to eight years to have a mature solution."
"The solution is somewhat expensive."
"When trying to scale up, it has a limitation, specifically an upper limitation. In general, scalability should be improved."
"Customers love it when a solution is affordable, but with Microsoft Azure App Service, you can start and stop it, and when you stop it, it won't be reachable and it won't be available, yet you're still being charged for it. You'll still be charged even if the solution isn't accessible because Microsoft Azure App Service runs on a shared virtual machine that keeps on running, so if there's a way to work this out, it'll be a great improvement to only pay for what you use. The solution should have no hidden cost and no extra charge when it's stopped. This is what needs improvement in Microsoft Azure App Service."
"Initially, there were some rare instances when the server went down because it was deployed on Linux."
"Sometimes we face problems, but those are technical problems in Microsoft, bugs or something doesn't work as expected, but that's normal."
"If it could also be integrated with robotics, it could help with a lot of things, even if we don't have APIs, we could still talk to other applications. If it could invoke a bot, for example."
"The solution's pricing model or licensing model could be a little better."
"The licensing cost is very high."
"The unit testing needs to improve, as well as the user interface."
"There have been some performance scalability issues. Suppose you want to add more users. You go from, say, 800 users to 1,500 users, and sometimes that creates issues for which there is no clear explanation. To fix it you have to escalate it with customer service and sometimes the response is not up to the mark in resolving those issues."
"It needs more integration with other platforms."
"The workflow automation can be slow, so there is room for improvement there."
"Compared to other BPM products, the interface is somewhat complex, so the usability could be improved."
Microsoft Azure App Service is ranked 7th in Rapid Application Development Software with 38 reviews while Pega BPM is ranked 8th in Rapid Application Development Software with 57 reviews. Microsoft Azure App Service is rated 8.4, while Pega BPM is rated 8.2. The top reviewer of Microsoft Azure App Service writes "A solution with great server management and helps improve performance". On the other hand, the top reviewer of Pega BPM writes "Provides built-in frameworks that can be reused and reduces time and cost". Microsoft Azure App Service is most compared with Microsoft Power Apps, Oracle Application Express (APEX), ServiceNow, Appian and Adobe ColdFusion, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, IBM BPM and AWS Step Functions. See our Microsoft Azure App Service vs. Pega BPM report.
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