We performed a comparison between Microsoft Intune and Microsoft Remote Desktop Services based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The feature I like the most is that we can perform remote tasks. If we want to retire or wipe out personal data or corporate data from a device, we can use Microsoft Intune remotely, and with the click of a button, data is removed automatically. Nothing needs to be done from the end-user side."
"For the price, the features included with Microsoft are appealing."
"It is helpful for managing devices anytime and any place without requiring dependency on the local networks."
"The initial setup is not complex."
"The best feature is that we don't need to worry about downtime. We don't need to worry about the network connections of our office or the virtual private network. Everything is being done through the internet. Using Intune Autopilot, we can configure and deploy everything to the devices."
"By using Microsoft Intune we can control which websites the users can go to and it provides a secure environment for our employees using their laptops that are having access from home. We have installed Intune to control the user's environment minimizing the chances of any hacking."
"I like the fact that it's integrated with the rest of the Microsoft products, so customers can manage it from their Office 365 portal or Azure portal."
"For our office workers who are not based in Norway, when we order the PC, we can do some of the settings for them. These are standardized settings. We can set them up exactly as they are in Norway so that they're the same."
"Microsoft Remote Desktop Services is highly stable."
"The solution is easy to deploy and there are many features available that you can turn on or off depending on your budget."
"The most valuable features are it is fast and cost-effective."
"The most valuable feature of Microsoft Remote Desktop Services is that it scales well."
"The installation of Microsoft Remote Desktop Services was easy."
"It's built into the operating system and has a command line interface capability to insert credentials, IDs, a password, et cetera."
"Things can be made easier if someone is not with us or at a long distance since we can connect easily with those people. So, it's easy for us to use such features."
"The product's initial setup phase was easy."
"The installation could be improved to be simplified."
"Lacks the ability to deploy more ways of management, managing devices and processing the policies."
"Due to the abundance of features, there's a lot to organize, which makes managing and setting up the solution challenging. The setup is immense, and it would be good to see improvement in this area."
"There should be more support for macOS. Even though macOS is supported by Intune and Microsoft is working very hard to get more features into Intune to manage macOS, that's one thing they can give a lot more attention to."
"More integration with monitoring tools is needed."
"There is still a gap between SCCM and Intune, especially in the reporting, inventory, and software deployment areas."
"Intune should be much more granular in terms of supporting more Android cellular devices."
"It would really be helpful to have the option to manage server operating systems as well, like Windows Server, at least. That way, we could scrap the use of SCCM, which requires a lot of on-premises infrastructure."
"I would like to see the hard drives work without locking up and integrate the local drives in the next release."
"The DB card needs improvement. I have a lot of experience with other competitors and Citrix is better than VMware and Microsoft. Citrix has more extensive features."
"My customers are worried that the RDP protocol can be easily compromised and would like the option to use an alternative like Blast."
"Microsoft Remote Desktop Services needs to improve its security."
"I would like to be able to leverage it on other operating systems."
"The most valuable feature of Microsoft Remote Desktop Services is its security and simple configuration."
"The administrative functionality is not enough for me."
"We encounter challenges with portability, especially for users of iOS devices."
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Microsoft Intune is ranked 4th in Remote Access with 165 reviews while Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 76 reviews. Microsoft Intune is rated 8.0, while Microsoft Remote Desktop Services is rated 8.0. The top reviewer of Microsoft Intune writes "We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy". On the other hand, the top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". Microsoft Intune is most compared with Jamf Pro, VMware Workspace ONE, ManageEngine Endpoint Central, Microsoft Entra ID and SOTI MobiControl, whereas Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, Citrix Workspace, VMware Workstation and Parallels Access. See our Microsoft Intune vs. Microsoft Remote Desktop Services report.
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