We performed a comparison between monday.com and Salesforce Marketing Cloud based on real PeerSpot user reviews.
Find out in this report how the two Marketing Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The stability is good."
"The reminder function and tagging function work really well."
"The features I found most valuable are the Kanban boards."
"The solution has helped us keep track of our work, by helping us keep organized in an environment that is friendly and easy to navigate."
"The tagging and notification features are great."
"The product is quite simple to use."
"The various integrations have made it easier for us to focus on keeping our information in one place so that we're not spending time (wasting time) trying to find information in different places online."
"The handling and administration of Monday.com are manageable even for beginners."
"We use Marketing Cloud for marketing campaigns and engaging customers. It is a business-focused application for a specific area of business, which is acquiring customers."
"The most valuable feature is the 'Accelerators', which are expert-taught subject matter webinars on items such as personalization of emails and SMS to contacts and prospects."
"It is easy to send emails and SMS's."
"This is a very powerful and scalable solution."
"It is a great solution. I like its stability, scalability, and performance."
"It is very easy to use from a marketing standpoint."
"The ability to automate processes is one of the most valuable features of Salesforce. This sets it part from other systems. We use the journey builder to design a fully automated journey."
"The most valuable of Salesforce Marketing Cloud is seeing the customer's journey."
"For others who have more varied assignments, some of which require collaboration with other team members, they might find Monday insufficient."
"Adding more features would be ideal since there are limitations as far as scalability."
"The web page can be a bit buggy at times, especially after I switch to a different tab and then come back to the Monday site after leaving it idle for a few minutes."
"It helped us a lot in content management issues for TikTok and YouTube, however, it would be good to have an integration for each social network to get all the data within a single platform."
"As far as I know, when I make a new entry on a Board, and I'm putting in the first piece of information, you can't just hit return or tab to the next element."
"The exporting function could be improved to offer more raw data instead of being formatted like the online view."
"We can send emails from monday.com, but when it comes to the format, we don't necessarily want to always have the monday.com logos. We want to be able to make the emails we send out from monday.com, especially if they're coming from a specific person, look like they would if they were coming from our Outlook."
"One thing that would be cool is if Monday had a chat feature."
"Technical support is good but could be faster, maybe more knowledgeable, and more customer friendly."
"We need a development environment for Marketing Cloud. Currently, there is no development environment for this solution. Other Salesforce products, such as Sales and Service Cloud, have a development environment in which the developers can do some things and then post them in production. Currently, everything happens in the production for Marketing Cloud. There is only one environment, and the developers and the end-users have to work in the same environment, which seems to be challenging. If Salesforce can bring a developer environment for Marketing Cloud, it will be good."
"Salesforce Marketing Cloud could improve by having more graphical options because a lot of tables are now only numbers and percentages and data. I prefer graphs, lines, and pie charts. I know there are ways to receive this from Salesforce Marketing Cloud. It doesn't play a huge role in my daily work to invest the time to figure it out. I feel that it would be time wasted. They could make the graphical options easier to find and use in the future."
"We'd like to see more integrations with third-party products."
"Marketing Cloud's forecasting could be improved."
"Salesforce Marketing Cloud is expensive. The email functionality should be more modern and user-friendly."
"They can perhaps simplify the dashboards. In my opinion as an end-user, reports could also be simplified, but it also depends on how your company is set up. It depends on how the processes are set up within your company natively. It is linked to the way you do business. So, it varies."
"The cost is always a concern for anyone using a SaaS product."
monday.com is ranked 2nd in Marketing Management with 222 reviews while Salesforce Marketing Cloud is ranked 1st in Marketing Management with 51 reviews. monday.com is rated 9.4, while Salesforce Marketing Cloud is rated 8.4. The top reviewer of monday.com writes "We can collaborate with our customers efficiently and professionally, and automation makes it easy for everyone". On the other hand, the top reviewer of Salesforce Marketing Cloud writes "Easy to deploy, stable, and scalable". monday.com is most compared with Wrike, Asana, Microsoft Dynamics CRM, Zoho CRM and Microsoft Project, whereas Salesforce Marketing Cloud is most compared with Marketo, Oracle Eloqua, HubSpot Marketing Hub, Amazon Pinpoint and SAP Marketing Cloud. See our Salesforce Marketing Cloud vs. monday.com report.
See our list of best Marketing Management vendors and best Project Portfolio Management vendors.
We monitor all Marketing Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
