We performed a comparison between N-able Take Control and TeamViewer based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable part of N-able Take Control is being able to remotely access your customer's site. You are able to view their network. Once you have it set up, it's always available. N-able Take Control can be used even when other remote access controls have been made."
"Take Control enables you to collaborate with end users. It's for supporting a workstation where you want the person on the other side to see you moving their mouse, and you can work with them."
"The product allows easy access to any system in case of any issues."
"The most valuable feature of TeamViewer is its ease of use and beneficial remote access."
"TeamViewer has a lot of options for deploying the Hosts, where you can mass deploy them very easily, and you can pre-configure them."
"The most valuable feature is you do not need to know the Windows username and password to connect and see the staff screen."
"It's a user-friendly product."
"Our computers are spread amongst six physical locations. TeamViewer reduces the need to travel to those offices to help staff."
"TeamViewer allows us to do multiple controllers on a Host, which is great. We have a lot of Macs in our organization, and TeamViewer being cross-platform is a good thing."
"The most valuable feature of TeamViewer is the ability to remote control a computer system. Overall it is a complete solution."
"We've seen some latency problems in AWS environments. Aside from that, it's a pretty solid service."
"The dashboards I do not use because there are issues. The solution monitors your antivirus and other programs but it does not seem to work well."
"The security could improve in TeamViewer."
"It should have ability to display notes in the computer list."
"They should release features such as Augmented Reality into both plain and standard versions of TeamViewer."
"Some of the additional features, like the meeting stuff, is making it too cluttered."
"I'm not sure if they provide good quality audio alongside screensharing."
"On occasion, when remote connection process can't connect to a machine, the error messages aren't always helpful to tell you why you can't connect, as the message doesn't help troubleshoot whether it is too slow, too much interference, etc. I usually have to run to another computer and figure out what is going on, then restart it. The diagnostics could be improved."
"It's not the program itself that's an issue, but there is a need for some better documentation on how to use the web portal Management Console. That seems to be a bit lacking in directions, if you aren't paying attention and you don't know what to do. Better documentation would make it a little bit easier to set things up in different groups and share groups between people."
"It would be very helpful if they could provide a manual for the installation process and describe more of their features."
N-able Take Control is ranked 19th in Remote Access with 2 reviews while TeamViewer is ranked 1st in Remote Access with 85 reviews. N-able Take Control is rated 9.0, while TeamViewer is rated 8.6. The top reviewer of N-able Take Control writes "Valuable remote access feature, highly stable, and scalable". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". N-able Take Control is most compared with Dameware Remote Support and Microsoft Remote Desktop Services, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and Check Point Remote Access VPN. See our N-able Take Control vs. TeamViewer report.
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