We performed a comparison between ForgeRock and OneLogin by One Identity based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature for us is the ability to set up connectors to various IT systems and offer a wide range of supported connectors."
"As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configurable to meet our specific needs."
"It has a very user-friendly interface compared to what we are used to, and it is highly configurable. In the old solution, when we needed to do something, we had to have a programmer sitting next to us, whereas, in Omada Identity, everything is configurable."
"Two valuable features of Omada Identity are the ability to discover accounts and link them to identities, and the automatic disabling of inactive accounts or identities."
"The administrative features and SoD are valuable."
"The most valuable feature of Omada is its API connectivity, which allows seamless integration with various services like SAP, GRC, and Microsoft licenses."
"The most valuable aspects of Omada Identity for me are the automation capabilities."
"The Governance and self-service that can be set up so you can use them yourself to work in the system are the most valuable features. End users can be enabled to help themselves."
"ForgeRock has CIAM, which other products didn't have, and they have DevOps ready."
"The solution's most valuable feature is the authentication for the consumers. The integration with other third-party applications is excellent."
"We create and define the permissions and configurations for the users."
"ForgeRock is an extensive product with many functionalities and capabilities, much more than many other tools combined."
"The support is good and prompt."
"Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process."
"The product is easy to set up."
"I like the way it is handling authentication and authorization."
"The most valuable feature is the ease with which we can manage the sign-on feature."
"The solution allows the user to search logs based on a specific time."
"The single sign-on and the fact that we can integrate everything in one place and control from there were valuable features of this solution."
"Ease of integration with AD."
"It's super useful to have a single pane of glass when it comes to access management."
"Once I made the OneLogin ID, it would essentially make user names and passwords for every application that we had."
"The solution's ability to save and manage of all my passwords is great."
"One aspect I particularly appreciate is their exceptional customer support whenever I've needed assistance."
"The backend is pretty good but the self-service request access screen, the GUI, needs improvement. It's an old-fashioned screen. Also, Omada has reports, but I wouldn't dare show them to the business because they look like they're from 1995. I know they are working on these things and that’s good, because they’re really needed."
"Omada Identity has a steep learning curve."
"Functionality and usability could be improved."
"The solution should be made more agile for customers to own or configure."
"It is not possible to customize reports on Omada Identity."
"We are trying to use Omada's standards and to adapt our processes. But we have had some trouble with the bad documentation. This is something that they could improve on. It has not been possible for us to analyze some of the problems so far, based on the documentation. We always need consultants. The documentation should include some implementation hints and some guidelines for implementing the processes."
"The UI design needs improvement. One or two years ago, Omada changed its user interface to simplify, but the simplification has not really kicked in."
"The user interface should have a more flexible design, where you can change it to your requirement."
"I think the upgrade process is sometimes a little complicated and there are failures that occur."
"The solution could improve by adding more advertising and marketing."
"Automatic Deployment needs improvement. it could be made easier."
"The identity management model needs a bit of improvement."
"ForgeRock is an open source solution and is available to everyone but it is not freeware. If you need support, you need a subscription for ForgeRock. Many of its functionalities need to be built up with the help of a consultant."
"Lacks simplified documentation within the tool that requires use of a separate portal."
"They should improve the solution by include reporting."
"As with any complex software platform, there is a learning curve to using ForgeRock, and it may require specialized expertise to implement and manage effectively."
"While I initially used OneLogin's desktop feature to extend SSO, I discontinued it two years ago due to limitations."
"OneLogin needs to increase the number of connectors available out of the box to connect to the different endpoints. The number of out-of-box connectors should be increased."
"We've been experiencing some pain points since the acquisition. For example, there have been some outages we didn't see previously, which are a big topic with my executive team. You have hundreds of applications relying on this service for login. If the service is unavailable, nobody can log into these applications."
"having a RESTful implementation instead of RPC would have been more desirable."
"I would like better reporting from SmartFactor Authentication when a user is not able to sign in due to a new location, new IP, new device, et cetera."
"To offboard, you have to manually click on this checklist, each of the checkmarks. It would actually be really nice if, for offboarding someone, you just click "offboard" and it automatically runs a script to do that."
"OneLogin offers a Virtual LDAP feature that we utilize, although it differs slightly from traditional LDAP servers."
"They have downtime twice a year or once in six months. During the downtime, the SSO page did not come up. When users wanted to get to their email, they were redirected to the OneLogin page, but the page did not come up, and MFA and logins failed. It completely crippled us."
ForgeRock is ranked 6th in Identity Management (IM) with 27 reviews while OneLogin by One Identity is ranked 11th in Identity Management (IM) with 16 reviews. ForgeRock is rated 8.0, while OneLogin by One Identity is rated 8.6. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of OneLogin by One Identity writes "Integrated well and had a single pane of glass, but downtime and pricing were issues for us". ForgeRock is most compared with SailPoint IdentityIQ, PingID, Microsoft Entra ID, Auth0 and Symantec Siteminder, whereas OneLogin by One Identity is most compared with Auth0, Microsoft Entra ID, Okta Workforce Identity, LastPass and One Identity Manager. See our ForgeRock vs. OneLogin by One Identity report.
See our list of best Identity Management (IM) vendors and best Access Management vendors.
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