We performed a comparison between IBM MaaS360 and Jamf Connect based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, JAMF, VMware and others in Enterprise Mobility Management (EMM)."Easy to use."
"Compliance and the policies that can be set are the most valuable features."
"I like the fact that it's integrated with the rest of the Microsoft products, so customers can manage it from their Office 365 portal or Azure portal."
"The mobile application management, MAM, is the most useful aspect of the solution."
"I like the tool's integration with Apple. Anyone who creates an ID in Intune will get an Apple ID."
"The initial setup is not overly complex or difficult."
"I like the group policy management feature, which performs application monitoring and device enrollment."
"At the moment, Autopilot is the most valuable feature."
"The product’s most valuable feature is email, browser, and application security."
"It helped us reduce the number of support incidents by limiting users' access to device configurations."
"Using this solution has made things more convenient. Earlier, we had to depend a lot more on IT to find and resolve our issues."
"The most valuable feature is the fact that we can find a lost device or shut the device down and wipe it is good for HIPAA."
"It is a stable solution."
"The most valuable features of IBM MaaS360 are encryption and mobile design."
"The solution is easy to implement."
"All features that we have deployed are useful. We do access office emails on our smartphones, and we have complete sync with Active Directory. Our calendar also gets synced in the MaaS360 application. We also ensure that the data from these official applications is not being misused by any of the employees. We have disabled cut, copy, paste, and all such features. It ensures that all the official data that our employees have on their smartphones is secure. Security is the paramount feature that we value in this product."
"I would rate the product's scalability an eight out of ten."
"It's a good and stable tool, so you should use it if you have a need."
"The tool supports different types of authentication. It also integrates seamlessly if you are using other Jamf products."
"Jamf Connect allows for easy and seamless joining of Mac devices to Azure AD, eliminating the need for third-party involvement or support engineer assistance."
"The solution is scalable."
"Jamf Connect is an identity provider, and once you log in, you will have all the device's access."
"It's connection with Azure is the most valuable. It is easy to deploy and connect."
"The most valuable feature is the synchronization of passwords with a local password, which works well."
"The reports aren't complete, and it's not easy to build custom reports. For example, Windows Autopilot isn't working well in cases where the computers don't have a good internet connection. Then the option is not good enough."
"The solution could improve by having better integration with Apple."
"Due to the abundance of features, there's a lot to organize, which makes managing and setting up the solution challenging. The setup is immense, and it would be good to see improvement in this area."
"It would really be helpful to have the option to manage server operating systems as well, like Windows Server, at least. That way, we could scrap the use of SCCM, which requires a lot of on-premises infrastructure."
"In the past, I raised some tickets for the enhancement feature, which was missing in Intune."
"There are items that require improvements. One is the controls from iOS."
"The pricing can be expensive if you are not combining it with other products."
"One big problem with Microsoft is that they're changing the names of the products quite often, or they're quite consistently doing so. Intune is now Endpoint administration. Constantly switching the user interface or the administrative interface makes it quite hard to keep pace. If you are on a two-week holiday and you come back and look at the same screen you have looked at for the last couple of months, it looks different, which is annoying. Changing things around all the time doesn't make it easy."
"Can be added process of export/import environment configuration to simplify any migration processes."
"The look needs to be updated and it could be simpler to use."
"IBM MaaS360 can improve the location reporter. There is a 15-minute delay and this does not allow for any usefulness."
"When we have MaaS360 installed on smartphones, it consumes the battery of the device at a much faster pace. This is one of the areas of improvement that I would like to highlight. We have also observed that in the contact list, a lot of duplication is happening. A single contact is duplicated three or four times, which also consumes more memory resources. If they can work on improving it for these aspects, it will have a more positive impact not only on the way the application is being consumed by the user but also on user satisfaction. A lot of new features are being deployed or rolled out by companies that are competitors of IBM MaaS360. IBM will have to ensure that all those features are on board so that we have a complete suite of features in the platform, rather than deploying multiple diverse solutions to cater to the requirements of our customers."
"The user experience really isn't so good."
"It's difficult for someone like me to set up a phone that doesn't require a SIM card, like Apple's new phones."
"The user interface could definitely use some improvement."
"The product needs to improve tech support."
"The logs are an area with a shortcoming."
"The configuration could be faster."
"We have faced issues with the product's configuration. If we use the tool with other business manager solutions, then there is the issue of naming conventions. The tool needs to be careful with newer updates so that it doesn't break any of the existing configurations."
"Jamf Connect is beginning to implement Multi-Factor Authentication for offline authentication, but the setup documentation is insufficient."
"The solution needs to improve its licensing."
"We've had some issues when users restart their devices because the device asks for credentials afterward. Jamf Connect asks for a username, password, and MFA."
"The solution’s technical support is bad and should be improved."
"The solution's UI could be more user-friendly for the setup process."
IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 34 reviews while Jamf Connect is ranked 8th in ZTNA as a Service with 10 reviews. IBM MaaS360 is rated 7.8, while Jamf Connect is rated 9.4. The top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". On the other hand, the top reviewer of Jamf Connect writes "Enhances user convenience by streamlining login processes". IBM MaaS360 is most compared with SOTI MobiControl, VMware Workspace ONE, Jamf Pro, IBM MobileFirst and Cisco Meraki Systems Manager (MDM+EMM), whereas Jamf Connect is most compared with Zscaler Zero Trust Exchange, Prisma Access by Palo Alto Networks, Netskope Private Access, VMware Workspace ONE and Check Point Harmony Mobile.
We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.