We performed a comparison between OpenText Content Manager and OpenText Documentum based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product can be integrated with different solutions."
"It has a robust search but has often been difficult for people to learn."
"I did not face issues with the product's scalability...The solution's technical support is good."
"We like how the solution allows us to have retention of records and workflows, as well as its fire plan."
"The tool's implementation has made life easier for customers. It is sold by SAP. The integration between SAP and the solution is good, making it easy to access the documents. It is widely recognized as a market leader in enterprise document management."
"An advantage is integration with your IP directory."
"The product is tamper-proof and enables us to return to the document source, which is helpful in legal issues."
"It is a very secure system. It is reliable, and that is one of the reasons people manage their content within Documentum. It gives them the confidence that the content is accessible to the right people and not to the wrong people."
"It stands out for its impressive records management capabilities and the ability to handle an extensive volume of documents, even reaching into the billions."
"OpenText Documentum has improved availability and performance in our organization."
"The tool's most valuable feature is ACL, which helps to control the user groups that access the documents."
"The most valuable feature of OpenText Documentum is the versioning."
"The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role."
"Two things are excellent in Documentum. One is business process management. The other is its support for metadata."
"The product could improve its scalability."
"Due to very limited use in the industry, vendor and contract support are hard to find."
"OpenText Content Manager needs to improve its user interface. Its installation process is difficult and can be made easier."
"The stability of the solution is an area of concern where improvements can be made."
"Support could be enhanced. The first line of support consists of individuals who lack experience with some key aspects. When you create a support ticket, the time to resolve the issue may be prolonged because the first person may not understand the system or the solution."
"The ease of use should be addressed."
"They should develop something so that bugs don't happen in our project. We make changes manually and some bugs happen."
"I would like to see performance improvements, especially regarding slow response times."
"In BPM could be better. Its GUI needs the ability to build more rules. This is a crucial feature. For example, OpenText has some products that allow you to control your checks, invoices, and so on. They have exciting approaches to converting pictures to text, but the tool for business process management isn't easy to use. The GIU is not so good."
"Sometimes DocBroker cannot see the DocBase."
"The biggest issue for us is the price of the product."
"The vertical application could be improved."
"The user interface can be a bit more intuitive."
"OpenText Documentum's user interface could be improved a little bit."
OpenText Content Manager is ranked 10th in Enterprise Content Management with 21 reviews while OpenText Documentum is ranked 2nd in Enterprise Content Management with 26 reviews. OpenText Content Manager is rated 7.6, while OpenText Documentum is rated 7.8. The top reviewer of OpenText Content Manager writes "A document management system that integrates well with SAP, Salesforce and Oracle ". On the other hand, the top reviewer of OpenText Documentum writes "Saves time and increases an organization's productivity". OpenText Content Manager is most compared with SharePoint, OpenText Extended ECM, IBM FileNet, Microsoft Purview Records Management and Box, whereas OpenText Documentum is most compared with OpenText Extended ECM, SharePoint, IBM FileNet, Hyland OnBase and Box. See our OpenText Content Manager vs. OpenText Documentum report.
See our list of best Enterprise Content Management vendors.
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